You cannot delete your Roblox purchase history, but you can hide it from your profile

Roblox does not offer a way to permanently erase your purchase history from their servers. Once you buy something — whether it is Robux, a game pass, or an in-game item — that transaction stays in your account record. However, you can change your privacy settings so that other players cannot see what you have bought.

The distinction matters because it affects who can see your spending, not whether the record exists. Your own purchase history remains visible to you in your account settings. Roblox staff can access it if they need to investigate a dispute or refund request. But you can prevent strangers and even friends from viewing your item inventory and purchase activity.

Key Takeaways

  • Roblox keeps all purchase records permanently on their servers for account and payment verification purposes.
  • You can hide your inventory and purchase activity from other players by changing your privacy settings to "Friends Only" or "Private".
  • Your own purchase history remains visible to you in your account settings under the "Transactions" section.
  • If you want a refund on a specific purchase, contact Roblox support with your transaction ID rather than trying to delete the record.

How to hide your inventory from other players

Open Roblox and log into your account. Click your username in the top right corner and select Settings. On the left sidebar, click Privacy.

Look for the setting labeled Who can see your inventory? By default, this is often set to "Public" or "Friends". Change it to Private if you want no one but you to see what you own. If you want only your friends to see your items, select Friends Only. Click Save at the bottom of the page.

This change takes effect immediately. Other players will no longer be able to visit your profile and view your items or spending history. You will still see everything in your own account.

How to view your own purchase history

Go to your account settings and click Billing on the left sidebar. You will see a section called Transactions or Purchase History. This shows every purchase you have made, including the date, item name, and amount spent.

You can filter this list by date range or search for a specific item. This is where you would find your transaction ID if you need to contact Roblox support about a refund or dispute. Roblox uses this transaction ID to look up the exact purchase and process any requests.

Why Roblox keeps your purchase history

Payment processors and Roblox are required by law to keep records of all transactions for a set period. This protects both you and the company. If you dispute a charge with your bank or credit card company, Roblox needs to show proof that the transaction occurred and that you received what you paid for.

Purchase history also helps Roblox detect fraud and unauthorized access to accounts. If someone hacks your account and makes purchases, the transaction record is the evidence Roblox uses to reverse those charges and restore your Robux. Deleting this history would actually make your account less secure, not more.

What to do if you want to dispute or refund a purchase

Roblox has a limited refund policy. You can request a refund on Robux or a game pass within 30 days of purchase if you have not spent the Robux or used the game pass yet. Go to your Billing section, find the transaction, and click Report a Problem.

Describe why you want the refund. Roblox support will review your request and your transaction history to decide whether to approve it. They may ask follow-up questions about when you made the purchase or what you did with the item. Be honest in your response — Roblox can see exactly when you bought something and when you used it.

If you believe your account was hacked and someone made unauthorized purchases, contact Roblox support immediately with your transaction IDs. They can reverse fraudulent charges even outside the 30-day window if they confirm the purchase was not made by you.

Privacy settings that affect what others see about your spending

Beyond hiding your inventory, Roblox has other privacy controls that limit what players can learn about you. You can restrict who can message you, who can see your friends list, and who can see your profile at all.

To adjust these, go to Settings > Privacy and look for options like Who can chat with me?, Who can see your friends?, and Who can see your profile? Setting these to "Private" or "Friends Only" creates a more closed profile overall. Someone who cannot see your profile cannot see your inventory either, even if you have not hidden it separately.

What happens if you delete your Roblox account

If you delete your entire Roblox account, your purchase history is not erased — it is archived. Roblox keeps records of deleted accounts for legal and financial reasons. If you later want to recover your account or dispute a charge, that history is still there.

Account deletion also means you lose access to everything you bought: your Robux, game passes, avatar items, and any games you created. This is permanent. Before you delete your account, consider whether hiding your inventory instead would solve your privacy concern without losing access to your purchases.

Frequently Asked Questions

Can I hide my purchase history from Roblox support?

No. Roblox staff can always see your full transaction history, even if your inventory is set to private. They need this access to handle refunds, investigate fraud, and verify your account ownership. This is standard practice for any online service that handles payments.

If I hide my inventory, can my friends still see what I bought?

Only if you set your inventory to "Friends Only". If you set it to "Private", no one but you can see your items or purchases. You can change this setting back to "Friends Only" at any time if you want to share your inventory with people you trust.

Does hiding my inventory delete my purchase history?

No. Hiding your inventory only changes who can see it. Your purchase history remains stored on Roblox servers and visible to you in your account settings. It is a privacy control, not a deletion.

What if I bought something by accident and want it gone from my history?

You cannot remove it from your history, but you can request a refund within 30 days if you have not used the item. Go to Billing > Transactions, find the purchase, and click Report a Problem. If Roblox approves the refund, the Robux or game pass will be returned to your account, though the transaction record will still exist.

Can I see my purchase history on the Roblox mobile app?

Yes. Open the app, tap your avatar icon, go to Settings, then Billing. The Transactions section works the same way as on the website. You can view, filter, and report problems with purchases from the app.