You can cancel Game Pass through your Microsoft account settings in about two minutes
To cancel Game Pass, you log into your Microsoft account, go to your subscriptions page, find Game Pass, and select the option to cancel. The process is the same whether you use Xbox Game Pass for Console, PC Game Pass, or Xbox Game Pass Ultimate — the subscription ends on your current billing date, and you keep access until that date arrives. After cancellation, you will not be charged again.
The steps differ slightly depending on whether you cancel from a console, a computer, or the Xbox app, but the end result is identical. Microsoft does not charge a cancellation fee, and you can restart the subscription later if you change your mind.
Key Takeaways
- Game Pass cancellation happens through your Microsoft account settings, not through the console itself.
- Your subscription remains active until your next billing date, so you keep playing until then.
- You can cancel from an Xbox console, a Windows PC, or the web — the method does not change the outcome.
- Restarting Game Pass later is straightforward; there is no penalty for cancelling and returning.
Cancel Game Pass from an Xbox console
On your Xbox, press the Xbox button to open the guide, then navigate to Profile & system and select Settings. Go to Account, then Subscriptions. You will see Game Pass listed with your other active subscriptions. Select it, then choose Manage subscription or Cancel subscription depending on what your console displays.
A confirmation screen will appear showing your final billing date. Select Cancel subscription again to confirm. Your Game Pass will remain active through that date, and you will not be charged after it ends.
Cancel Game Pass from a Windows PC or the Xbox app
Open the Xbox app on your PC or visit account.microsoft.com in a web browser. If you are using the website, sign in with your Microsoft account. Look for Subscriptions or Services & subscriptions in your account menu. Find Game Pass in the list and select Manage.
On the next screen, select Cancel subscription. Microsoft will show you the date your subscription ends. Confirm the cancellation, and you are done. You will have access to Game Pass games until your billing date passes.
What happens to your games after cancellation
When your Game Pass subscription ends, you lose access to all games included with the service. Any games you own separately (games you purchased outright) remain in your library and playable. Achievements and progress in Game Pass games stay on your account, so if you restart the subscription later, your save files and accomplishments are still there.
If you have Game Pass Ultimate, cancelling it also ends your Xbox Live Gold membership and cloud saves through that subscription, though any games you own separately continue to work online.
Restarting Game Pass after you cancel
You can restart your subscription at any time by going back to your Microsoft account subscriptions page and selecting the option to renew or restart Game Pass. There is no waiting period, and you will not lose your account history or saved games. If you restart within a few months, Microsoft sometimes offers a discounted rate for returning subscribers, though this varies.
When you restart, you will be charged on the date you choose to renew, and your subscription will run for one month (or three months, or one year, depending on the plan you select).
Stopping automatic renewal without cancelling
If you want to keep Game Pass active but do not want it to renew automatically, you can turn off auto-renewal instead of cancelling. Go to your subscriptions page, select Game Pass, and toggle off Auto-renew or Turn off recurring billing. Your subscription will continue until your current billing date, then stop without charging you again.
This option is useful if you want to play through your current month but do not plan to continue. You avoid the step of restarting later if you change your mind — you simply turn auto-renewal back on before your subscription ends.
Troubleshooting cancellation problems
If the cancellation button does not appear or you get an error message, make sure you are signed into the correct Microsoft account — the one attached to your Game Pass subscription. If you are using a console, try signing out completely, then signing back in and navigating to subscriptions again.
If you still cannot cancel, visit account.microsoft.com on a computer instead. The web version of your account settings is usually more reliable for subscription changes. If the website also shows no cancellation option, contact Microsoft Support through the Xbox app or the Microsoft account website — they can cancel the subscription for you if there is a technical issue preventing self-service cancellation.
Frequently Asked Questions
Do I get a refund if I cancel Game Pass mid-month?
No. Microsoft does not issue refunds for unused time in your current billing period. Your subscription remains active until your next billing date, so you keep access to all Game Pass games until then. If you cancel on the first day of your billing cycle, you still have the full month of access.
Will I lose my save files if I cancel Game Pass?
Your save files stay on your account and are not deleted when you cancel. If you restart Game Pass later, your progress in those games is still there. However, you cannot play Game Pass games or access your saves in those games while your subscription is inactive.
Can I cancel Game Pass if I have an active Game Pass Ultimate subscription?
Game Pass Ultimate includes Game Pass, so you cannot cancel just the Game Pass portion. If you want to stop Game Pass, you must cancel Game Pass Ultimate entirely. This also ends your Xbox Live Gold membership and cloud saves through that subscription.
What is the difference between cancelling and turning off auto-renewal?
Cancelling ends your subscription on your next billing date and stops all charges. Turning off auto-renewal keeps your current subscription active but prevents it from renewing after that date. Use auto-renewal off if you want to play through this month but do not plan to continue.
Can I cancel Game Pass on my phone?
The Xbox app on phones does not have a subscription cancellation option. You must cancel through the web version at account.microsoft.com, the Xbox app on a PC, or your console settings. The web version works on any phone browser and is usually the fastest method.