You can cancel PlayStation Plus through your account settings on any PlayStation console, or through your Sony account online
PlayStation Plus cancels immediately when you request it, but your access continues until the end of your current billing period. If you paid for a year upfront, you keep the service through that full year — cancelling just stops the next charge. You do not get a refund for unused time on an active subscription.
The fastest route is cancelling directly on your PS4 or PS5 console. If you do not have access to a console, you can cancel through your Sony account on any web browser. Both methods take about two minutes.
Key Takeaways
- Cancelling through your console or Sony account stops future charges but does not end your current subscription early.
- You keep access to PlayStation Plus games and online play through the end of your paid period, even after you cancel.
- If you cancel a monthly subscription, the next billing date is when your access ends; if you cancel a yearly subscription, you keep it for the full year.
- Cancelling does not delete your account, your game saves, or your purchase history — only the subscription service stops.
Cancel through your PlayStation console
On your PS4 or PS5, go to Settings, then select Users and Accounts. Choose Other, then Subscriptions. Find PlayStation Plus in the list and select it. Choose Manage Subscription, then select Cancel Subscription. Confirm the cancellation when prompted.
After you confirm, you will see a message showing your subscription end date. Write down this date or take a screenshot — this is the last day you have access to Plus features. You will not receive a cancellation email from Sony, so keeping this date is important if you want to know when your access ends.
Cancel through your Sony account online
Go to www.playstation.com and sign in with your Sony account. Click your profile icon in the top right corner and select Account. Choose Subscriptions, then find PlayStation Plus and click Manage. Select Cancel Subscription and confirm.
You can also reach this page by going directly to www.playstation.com/account/subscriptions after signing in. The online method works the same way as the console method — your subscription ends on your next billing date, and you keep access until then.
What happens after you cancel
Your PlayStation Plus subscription remains active through the end of your current billing period. If you are on a monthly plan and cancel on the 15th of the month, your access ends on the last day of that month. If you are on a yearly plan, your access ends on the anniversary date of when you bought it.
During this time, you can still play online multiplayer games, download the monthly free games, and use any other PlayStation Plus features. Once your subscription ends, you lose access to online play and the free games library, but your purchased games and save files stay on your console.
Sony will not charge you again after your subscription ends. If you want to rejoin PlayStation Plus later, you can resubscribe at any time through the same settings menu.
If you cannot cancel through your console or account
If you bought PlayStation Plus through a third-party retailer — like Amazon, Best Buy, or a PlayStation gift card — you may need to cancel through that retailer instead. Check your email receipt to see where you purchased it. Some retailers let you cancel directly through their website; others require you to contact their customer service.
If you bought PlayStation Plus through a mobile app or a different platform, the cancellation process may differ. Check the app's settings or contact Sony support at www.playstation.com/support if you are unsure where your subscription came from.
Cancelling a subscription you did not authorize
If someone else set up PlayStation Plus on your account without permission, you can still cancel it through your account settings using the same steps above. After cancelling, change your Sony account password and enable two-factor authentication to prevent unauthorized changes in the future.
If you were charged for a subscription you did not authorize, contact Sony support with your receipt. They can review the charge and may issue a refund depending on how long ago the charge occurred and your account history.
Frequently Asked Questions
Do I get a refund if I cancel PlayStation Plus?
No. Cancelling stops future charges but does not refund unused time on your current subscription. You keep access through the end of your paid period, but you do not receive money back.
Will I lose my games and save files if I cancel?
No. Games you purchased stay on your console and your account. Save files remain on your console and in cloud storage. You only lose access to the free games included with PlayStation Plus and the ability to play online multiplayer.
Can I cancel a yearly subscription early?
You can request to cancel, but you will keep access for the full year you paid for. Your next charge will not happen, but your subscription does not end early. If you need a refund, contact Sony support with your receipt.
What if I want to rejoin PlayStation Plus later?
You can resubscribe at any time through your console or account settings. There is no waiting period or penalty for rejoining. Your old save files and purchased games will still be there.
Can I cancel PlayStation Plus on my phone?
You can cancel through the PlayStation app on your phone by going to your profile, selecting Account, then Subscriptions, and choosing to cancel PlayStation Plus. You can also use any web browser on your phone to visit playstation.com and follow the online cancellation steps.