Where to cancel Roblox Premium

You cancel Roblox Premium through your account settings on the Roblox website or mobile app, not through a separate billing portal. The cancellation takes effect at the end of your current billing cycle — you keep Premium access until that date, then it stops renewing.

The exact steps depend on whether you're on a computer, phone, or tablet, and whether you pay through Roblox directly, Google Play, Apple App Store, or Xbox. Each payment method has its own cancellation path, and cancelling through the wrong place won't stop the charge.

Key Takeaways

  • Roblox Premium cancels through your account settings on the Roblox website or app, not through your payment method's billing page.
  • Your membership stays active until the end of your current billing period, so you don't lose access immediately after cancelling.
  • If you pay through Google Play, Apple App Store, or Xbox, you must cancel through that platform's app or account settings instead of Roblox itself.
  • After cancellation, your Robux stipend stops arriving each month, but Robux you already own stays in your account.

Cancel Premium on the Roblox website

On a computer, go to www.roblox.com and sign in to your account. Click the gear icon in the top right corner to open account settings, then select Billing from the left menu.

Under Membership, you'll see your current Premium plan and renewal date. Click the Cancel Membership button. Roblox will ask you to confirm and may offer a discount to keep your subscription — you can ignore this and proceed with cancellation. After you confirm, your membership will end on the date shown, and you won't be charged again.

Cancel Premium on the Roblox mobile app

Open the Roblox app on your phone or tablet and tap the three horizontal lines (menu icon) at the bottom right. Go to Settings, then scroll down and tap Billing.

Under Membership, tap Cancel Membership. Confirm the cancellation when prompted. Your Premium will remain active through the end of your current billing cycle, then stop renewing.

Cancel if you pay through Google Play or Apple App Store

If you subscribed to Roblox Premium through the Google Play Store or Apple App Store, you must cancel through that platform, not through Roblox itself. Cancelling in your Roblox account settings won't stop the charge.

On Google Play: Open the Google Play app on your Android phone, tap your profile icon in the top right, go to Payments and subscriptions, then Subscriptions. Find Roblox Premium, tap it, and select Cancel subscription.

On Apple App Store: Open the Settings app on your iPhone or iPad, tap your name at the top, go to Subscriptions, find Roblox, and tap Cancel Subscription.

Cancel if you pay through Xbox

If you subscribed through Xbox Game Pass or an Xbox payment method, sign in to your Xbox account on www.xbox.com. Go to Settings, then Subscriptions, and find Roblox Premium in your list.

Click Manage next to Roblox Premium, then select Cancel subscription. Your membership will end at the next billing date.

What happens after you cancel

Your Roblox Premium membership stays active until the end of your current billing period. You keep your Premium benefits — including the monthly Robux stipend and the Premium-only avatar items — until that date arrives.

Once your membership ends, you stop receiving the monthly Robux stipend, but any Robux you already own remains in your account and you can still spend it. Your avatar items stay with you. If you want to rejoin Premium later, you can resubscribe at any time through the same method you used before.

If your cancellation didn't work

If you cancelled but still see a charge, the cancellation may not have gone through. Check your Roblox account settings under Billing to confirm the status shows as cancelled or inactive.

If it still shows as active, try cancelling again. If you paid through Google Play, Apple App Store, or Xbox and cancelled through Roblox instead, go back and cancel through the correct platform. If you've cancelled through the right place and still see charges, contact Roblox support through the Help page on the Roblox website and provide your order number from your receipt.

Frequently Asked Questions

Do I lose my Robux when I cancel Premium?

No. You keep all the Robux you own, whether you earned them or bought them. You only stop receiving the monthly Robux stipend that comes with Premium membership. Any Robux in your account stays there and you can spend it anytime.

Can I cancel mid-month and get a refund?

Roblox does not refund unused portions of your membership. When you cancel, your membership stays active until the end of your billing cycle, so you get the full value of what you paid. If you were charged in error or believe there's a billing mistake, contact Roblox support with your receipt.

What if I cancelled but Roblox charged me again?

Check your account settings to confirm the cancellation went through. If it shows as active, you may need to cancel again or cancel through the correct payment platform if you use Google Play, Apple, or Xbox. If you've cancelled properly and still see a charge, save your receipt and contact Roblox support.

Can I pause my Premium instead of cancelling?

Roblox does not offer a pause or freeze option. Your only choices are to keep your membership active or cancel it. You can always resubscribe later if you want to rejoin.