The A+ is CompTIA's entry-level IT hardware and troubleshooting certification

The CompTIA A+ is a vendor-neutral certification that tests knowledge of computer hardware, operating systems, networking basics, and troubleshooting. It requires passing two exams: Core 1 (220-1101) and Core 2 (220-1102). Most people take it as their first IT certification because it covers the practical skills needed for help desk, field support, and junior technician roles.

The certification does not require a degree or prior IT work experience, though most people study for 4 to 6 weeks before attempting the exams. CompTIA does not require you to take a course — you can study independently using books, videos, or practice tests. The exams cost around $230 each, and the certification is valid for three years before renewal is required.

Key Takeaways

  • A+ covers hardware repair, Windows and macOS troubleshooting, networking, and security basics — the skills help desk technicians use daily.
  • You must pass two separate exams (Core 1 and Core 2), and you can take them in any order, though most people take Core 1 first.
  • No prior experience or degree is required, and you can study on your own without paying for a course.
  • The certification is recognized by employers and the U.S. Department of Defense, and many help desk jobs list it as preferred or required.

What the two exams actually test

Core 1 (220-1101) focuses on hardware and mobile devices. You answer questions about computer components (motherboards, RAM, storage), laptop repair, printers, mobile device troubleshooting, and networking hardware like routers and switches. The exam includes hands-on simulations where you perform tasks like installing RAM or configuring network settings in a virtual environment.

Core 2 (220-1102) covers operating systems and support skills. You need to know Windows, macOS, and Linux basics; how to manage user accounts and permissions; malware removal; backup and recovery; and customer service practices. This exam also includes simulations — you might be asked to navigate Windows settings, remove malware, or troubleshoot a network connection.

Both exams are 90 minutes long and include around 80 to 90 questions. You need a score of roughly 675 out of 900 to pass each one, though the exact passing score varies slightly. You can retake either exam if you do not pass, though CompTIA charges the full exam fee each time.

Who typically pursues A+ and why

Help desk technicians and field support specialists are the most common job titles for people with A+. These roles involve answering support tickets, troubleshooting user problems over the phone or in person, replacing hardware, and managing basic network issues. A+ teaches the exact skills these jobs require.

Some people pursue A+ as a stepping stone to more advanced certifications like Network+ or Security+. Others work in IT departments at schools, hospitals, or government agencies where A+ is listed as preferred or required. Military personnel and contractors often pursue it because the U.S. Department of Defense recognizes A+ as meeting certain IT qualification standards.

The certification is also useful for people switching careers into IT. Because it requires no prior experience and covers foundational concepts, it signals to employers that you have invested time in learning the field and can handle basic technical tasks.

How to study and prepare for the exams

Most people study for 4 to 6 weeks, though the timeline depends on your background. If you have worked in IT before, you might need only 2 to 3 weeks. If you are starting from scratch, 8 to 10 weeks is reasonable.

Study materials include textbooks (CompTIA's official study guide is common), video courses on platforms like Udemy or Professor Messer's free YouTube channel, and practice exams. Many people combine methods — watching videos to learn concepts, then taking practice tests to identify weak areas. Practice exams are especially important because they show you the question format and help you manage time during the real test.

Some people take instructor-led courses through community colleges, bootcamps, or online providers, which typically cost $500 to $2,000. Others study independently using free or low-cost resources. The exam itself costs around $230 per attempt, so budget for both exams unless you are confident you will pass on the first try.

What A+ does and does not do for your career

A+ opens doors to entry-level IT positions and makes your resume stand out when applying for help desk roles. Employers recognize it as proof that you understand hardware, troubleshooting, and basic IT support. It can also lead to higher pay — help desk technicians with A+ often earn more than those without it, though salary varies by location and employer.

A+ alone does not may have access to you for senior roles, network administration, or security positions. Those typically require additional certifications like Network+, Security+, or specialized vendor certifications. A+ is a foundation, not a complete IT career path.

The certification is valid for three years. After that, you must renew it by passing a renewal exam, earning continuing education credits, or taking a newer version of the Core exams. Many people renew by taking the updated exam when CompTIA releases a new version, which happens roughly every three years.

Comparing A+ to other entry-level IT paths

A+ is not the only way to start an IT career. Some alternatives include CompTIA's IT Fundamentals (ITF+), which is easier and covers broader concepts but is less recognized by employers; vendor-specific certifications like Microsoft's Azure Fundamentals, which focus on cloud services; and IT bootcamps, which teach hands-on skills in 8 to 12 weeks but cost $5,000 to $15,000.

A+ remains the most widely recognized entry-level certification across different industries and employers. It is not tied to one company's products, so it shows you understand general IT principles rather than just one platform. This makes it valuable if you are unsure which IT specialty you want to pursue.

Some employers prefer A+ because it is vendor-neutral and covers troubleshooting — skills that apply everywhere. Others may prefer bootcamp graduates who have built projects, or they may care more about your ability to solve problems than your certification. The best choice depends on your goals, budget, and learning style.

Frequently Asked Questions

Do I need both Core 1 and Core 2 to call myself A+ certified?

Yes. You must pass both exams to hold the A+ certification. Some employers may hire you after you pass Core 1 alone, but you are not officially certified until both are complete. You can take them in any order and space them out over weeks or months.

Can I study for A+ without any IT experience?

Yes. A+ assumes no prior experience and teaches concepts from the ground up. If you have never opened a computer or used command line, you will need more study time — probably 8 to 10 weeks — but it is absolutely possible to pass without a background in IT.

How long does the A+ certification last?

Three years. After that, you must renew by passing a renewal exam (which costs less than the full exam), earning continuing education credits through CompTIA-approved activities, or taking the updated version of the Core exams when CompTIA releases a new version.

Will A+ get me a job by itself?

A+ improves your chances at help desk and field support roles, but employers also look at your resume, interview skills, and any hands-on experience you have. Some people combine A+ with internships, volunteer IT work, or personal projects to strengthen their candidacy. A+ is one piece of the puzzle, not a may provide.

What is the difference between A+ and Network+?

A+ covers hardware, operating systems, and basic troubleshooting. Network+ covers networking concepts, routing, switching, and network security in depth. Network+ is the next step after A+ if you want to move into network administration or more advanced support roles.