Netflix lets you delete your account through your account settings, and the process takes about five minutes
To delete your Netflix account, sign in to your account on a web browser, go to Account Settings, scroll to the Membership and Billing section, and select Cancel Membership. Netflix will ask you to confirm the cancellation and may offer you a discount to stay. Once you confirm, your account closes immediately, though you can keep watching until your current billing period ends. After that date, you lose access to all content.
The steps are the same whether you pay Netflix directly or through a third-party service like Apple, Google Play, or Amazon. However, if you subscribed through a third party, you may need to cancel the subscription there instead to stop being charged — canceling on Netflix alone does not always stop the third-party charge.
Key Takeaways
- You can delete your Netflix account by signing in on a web browser, going to Account Settings, finding Membership and Billing, and selecting Cancel Membership.
- Netflix stops charging you immediately when you cancel, but you can continue watching until your current billing period ends.
- If you subscribed through Apple, Google Play, Amazon, or another third party, you may need to cancel the subscription there as well to stop being charged.
- Netflix does not delete your viewing history and personal data right away — that information stays on file for a period of time after cancellation.
- You can reactivate a canceled account within 10 months by signing back in, though your profile and watch history may not be the same.
Step-by-step cancellation on a computer
Open a web browser and go to netflix.com. Sign in with your email and password. Click your profile icon in the top right corner and select Account from the dropdown menu.
On the Account page, scroll down to the Membership and Billing section. Click Cancel Membership. Netflix will show you a confirmation screen explaining what you lose and when your access ends. Click Finish Cancellation to confirm. You will see a final message saying your account is closed.
Netflix sends a confirmation email to the address on file. Keep this email as proof of cancellation in case you are charged again by mistake.
Canceling a subscription through a third-party service
If you pay for Netflix through Apple, Google Play, Amazon Prime Video, or another platform, canceling on Netflix's website may not stop the charges. You need to cancel the subscription where you originally signed up.
Apple (iPhone, iPad, or Mac): Open Settings, tap your name, select Subscriptions, find Netflix, and tap Cancel Subscription. Google Play: Open the Google Play app, tap your profile icon, go to Payments and Subscriptions, select Subscriptions, choose Netflix, and tap Cancel Subscription. Amazon Prime Video: Go to Your Account, select Memberships and Subscriptions, find Netflix, and click Cancel. Roku: Go to Roku Home, select Subscriptions, find Netflix, and select Cancel.
After you cancel through the third party, Netflix will stop charging you at the end of your current billing cycle. You may still see a pending charge if your billing date has not passed yet — this is normal and will not repeat.
What happens to your data after you cancel
Netflix does not immediately delete your profile, watch history, or saved preferences when you cancel. This information stays in Netflix's system for several months so that if you reactivate your account, some of your settings can be restored.
If you want your personal data removed sooner, you can contact Netflix support and request deletion. Netflix will ask you to verify your identity before processing the request. The company may take several weeks to fully remove your information from their servers.
Your payment information is handled separately. Netflix removes your credit card or payment method from their system within a few days of cancellation, though your bank or payment processor may show the canceled subscription for a billing cycle or two.
Reactivating a canceled account
You can sign back into a canceled Netflix account within 10 months of cancellation. When you do, Netflix will ask you to choose a new plan and payment method. Your watch history and some profile settings may be restored, but this is not may provide — Netflix's system sometimes resets profiles after cancellation.
After 10 months, Netflix may delete your account permanently. If this happens, you will need to create a new account from scratch. There is no way to recover an account after this point.
Avoiding accidental charges after cancellation
Check your bank or credit card statement one or two billing cycles after cancellation to make sure Netflix is not charging you. If you see a charge, contact your bank first — they can often reverse it immediately while you sort out the issue with Netflix.
If you subscribed through a third party and still see charges, the problem is usually that the third-party subscription was not canceled. Go back to that service (Apple, Google Play, Amazon, etc.) and confirm the subscription is gone. You may need to contact their support team if the cancellation did not take effect.
Keep your cancellation confirmation email. If Netflix charges you after you canceled, you can show this email to your bank as proof that you ended the subscription.
Frequently Asked Questions
Can I pause my Netflix account instead of deleting it?
Netflix does not offer a pause feature. Your options are to keep paying for an active account or to cancel it. If you think you might return within 10 months, canceling is better than keeping the subscription active, because you can reactivate without losing all your data.
Will I lose my watch history if I delete my account?
Your watch history stays on Netflix's servers for several months after cancellation. If you reactivate within 10 months, some of it may come back. If you want it deleted immediately, contact Netflix support and request data deletion.
What if I share my Netflix account with family members?
When you cancel, everyone who uses that account loses access at the end of the billing period. If family members want to keep Netflix, they will need to create their own accounts and pay for separate subscriptions. Netflix does not transfer profiles or watch history to new accounts.
Do I have to call Netflix to cancel, or can I do it online?
You can cancel entirely online through your account settings. Netflix does not require you to call or chat with support to cancel. However, you can contact support if you have questions about the process or if you encounter technical problems.
What if I was charged after I canceled?
Contact your bank or credit card company first — they can reverse the charge while you investigate. Then check whether you canceled through Netflix or through a third-party service. If you canceled on Netflix but subscribed through Apple or Google Play, you may need to cancel there as well.