Where to find your payment settings in Spotify
You change your Spotify payment method through your account settings, not through the app itself. Go to spotify.com, sign in, and click your profile icon in the top right corner. Select Account from the dropdown menu.
Once you're in your account page, look for the Billing section on the left sidebar. This is where Spotify stores all payment information. You'll see your current payment method listed here, along with your subscription plan and billing history.
Key Takeaways
- You must change your payment method on Spotify's website, not in the mobile app — the app only lets you view your current method.
- Spotify accepts credit cards, debit cards, PayPal, and gift cards, depending on your country and account type.
- You can add a new payment method without removing the old one first, then set it as your primary.
- Changes take effect immediately, so your next billing cycle will charge the new payment method.
- If a payment fails, Spotify will retry it for several days before pausing your account — you can update your method during this time to avoid interruption.
Adding a new payment method
In the Billing section, click Add a payment method. Spotify will show you the options available in your region. Most countries support credit cards and debit cards. PayPal is available in many regions, and some countries also accept local payment methods like iDEAL in the Netherlands or Przelewy24 in Poland.
Enter the card number, expiration date, and CVV if you're using a card. If you choose PayPal, you'll be redirected to log into your PayPal account and authorize Spotify to charge it. Once you confirm, the new method appears in your payment list.
Setting a new payment method as primary
After you add a new payment method, it doesn't automatically become your primary. In the Billing section, you'll see all your payment methods listed. Next to the one you want to use, click the three dots or the menu icon and select Make Primary.
Spotify will charge your primary payment method on your next billing date. If you want to keep a backup payment method on file in case the primary one fails, you can leave both methods active — Spotify will only charge the primary one unless it declines.
Removing an old payment method
You can remove a payment method at any time, but you must have at least one active method on your account. If you want to delete your current primary method, first add a new one and set it as primary. Then return to your old method and click the menu icon next to it.
Select Remove and confirm. The method is deleted immediately. If you removed it by mistake, you can add it back by entering the card details again — Spotify will recognize it as the same card.
What happens if your payment fails
If Spotify can't charge your primary payment method, it will retry for up to 3 to 5 days. During this time, your account remains active. You'll receive an email notification that the payment failed, along with a link to update your payment method.
If you update your payment method during the retry period, Spotify will attempt to charge the new method immediately. If no payment method succeeds after the retry period ends, your account will pause. You won't lose your playlists or settings — they'll be waiting when you add a working payment method and resume your subscription.
Using Spotify gift cards as payment
Spotify gift cards work differently than credit cards. You redeem a gift card code to add credit to your account, and Spotify draws from that balance each billing cycle. You don't enter gift card details as a payment method the way you would a credit card.
To redeem a gift card, go to your account settings, find the Billing section, and look for Redeem a code. Enter the code from the back of the card or from your email. The credit is added to your account immediately. If your gift card balance runs out before your next billing date, you'll need to add a credit card or other payment method to keep your subscription active.
Changing payment method on a family or student plan
If you're the account owner of a Spotify Family or Student plan, you change the payment method the same way — through your account settings on the website. The payment method you set will be used to charge all members of the plan.
If you're a family member but not the account owner, you cannot change the payment method. Only the person who created the plan can update billing information. If you need to change the payment method and you're not the owner, ask the account owner to make the change for you.
Frequently Asked Questions
Can I change my payment method on the Spotify mobile app?
No. The Spotify app shows you your current payment method but doesn't let you change it. You must use a web browser and go to spotify.com to add, remove, or update payment methods. This applies to both iOS and Android apps.
Will changing my payment method interrupt my subscription?
No. Your subscription continues without interruption. The new payment method takes effect on your next billing date. If you change it mid-cycle, your current billing period is unaffected.
What if I want to use a different card for each billing cycle?
You can add multiple payment methods to your account, but Spotify will only charge your primary method each month. If you want to rotate which card is charged, you'll need to log in before each billing date and change which method is set as primary.
Can I use a prepaid card with Spotify?
Yes, as long as the prepaid card is Visa, Mastercard, or American Express. Spotify treats prepaid cards the same as regular debit or credit cards. Make sure the card has enough balance to cover your subscription cost on your billing date, or the payment will fail.
What should I do if Spotify keeps declining my payment method?
Contact your bank or card issuer first — they may have blocked the charge for fraud protection. Ask them to allow charges from Spotify. If your bank approves it but Spotify still declines, try adding a different payment method. If the problem continues, contact Spotify Support through your account settings for help troubleshooting the issue.