Change your email in TiviMate through the app settings

To change the email address linked to your TiviMate account, open the app on your device and go to Settings (usually a gear icon). Look for an option labeled Account, User Profile, or Email Settings — the exact name depends on your TiviMate version. Tap that option, find the email field, and you'll see your current email address. Tap the field to edit it, enter your new email, and save the change. Most versions ask you to confirm the new email by tapping a link sent to that address.

If you don't see an email settings option in the main Settings menu, check under Preferences or Advanced Settings. Some older versions of TiviMate store account information under a different name. If you're still stuck, look for a Help or About section — it often lists where account settings live in that specific version.

The change usually takes effect immediately after you confirm the new email. You won't need to log out and back in, though restarting the app can help if the new email doesn't show right away.

Key Takeaways

  • Open TiviMate and navigate to Settings, then look for Account or User Profile options to find your email field.
  • Tap the email field, type your new address, and save — most versions will send a confirmation link to verify the change.
  • If you can't find email settings in the main menu, check Preferences, Advanced Settings, or the Help section.
  • The new email takes effect once you confirm it, and you don't need to restart the app unless the change doesn't show immediately.
  • Keep your new email address secure and make sure you can access it, since TiviMate may use it to send account notifications or password reset links.

What happens if you forget to confirm the email change

If TiviMate sends a confirmation link to your new email and you don't click it within a certain time, the change may not go through. The app will usually keep your old email active until the new one is verified. Check the inbox of your new email address — including spam and promotions folders — for a message from TiviMate with a confirmation link or code.

If you don't see a confirmation message after 10 to 15 minutes, try changing the email again. Some versions of TiviMate will resend the confirmation automatically if you attempt the change a second time. If the confirmation link has expired, you may need to start the process over.

Changing email on different devices

If you use TiviMate on more than one device — such as a phone and a tablet — the email change syncs across all of them once you confirm it. You only need to change it once in the app settings on one device. However, if you're logged into different accounts on different devices, you'll need to change the email separately on each account.

On Android devices, the process is the same: Settings, then Account or User Profile. On Fire TV or Android TV boxes, use the remote to navigate to Settings and follow the same steps. The layout may look slightly different on a TV screen, but the option is in the same place.

Why you might need to change your email

You may want to change your TiviMate email if you no longer use your old email address, if you're switching to a new email provider, or if you want to use a different email for privacy reasons. Changing it keeps your account recovery options current — if you ever need to reset your password or recover your account, TiviMate will send instructions to your new email address.

If your old email address is no longer active or you can't access it, changing to a new one prevents you from getting locked out. Make sure your new email is one you check regularly and can access from any device.

Troubleshooting if the email won't change

If you've entered a new email but the change won't save, first check that you've typed the address correctly — no extra spaces, typos, or missing characters. The email field is usually case-insensitive, so capitalization shouldn't matter, but spelling does.

If the address is correct but still won't save, try closing TiviMate completely and reopening it. On Android, swipe the app away from your recent apps list or force-close it through Settings > Apps. On Fire TV, press the back button repeatedly until you exit the app entirely, then reopen it. This clears temporary glitches that sometimes prevent settings from saving.

If the problem continues, uninstall and reinstall TiviMate. This is a last resort, but it fixes issues where the app's settings files have become corrupted. You won't lose your account — just log back in with your username and password after reinstalling, and your settings will be there.

What to do if you can't access your new email address

If you changed your email to an address you can no longer access — for example, an old work email after you left a job — you won't be able to confirm the change. In this case, change it again to an email address you can actually use. Open Settings, go back to Account, and enter a different email that you have active access to right now.

If you're locked out of TiviMate entirely and can't get into Settings, you may need to log out of the app and log back in with your username and password. This usually resets your account to its last confirmed state, which means your unconfirmed email change will be discarded and your old email will be active again.

Frequently Asked Questions

Do I need to change my password when I change my email?

No. Your password and email are separate. Changing one does not affect the other. However, if you're concerned about account security, you can change your password separately through the app settings if that option is available in your version of TiviMate.

Will changing my email log me out of TiviMate?

No. You'll stay logged in during and after the email change. The app continues to work normally while you update your account information. You only need to log out and back in if you're troubleshooting a problem.

What if I change my email by mistake?

Change it back the same way you changed it the first time. Go to Settings, find your Account or User Profile section, tap the email field, enter your correct email address, and confirm it. There's no limit to how many times you can change it.

Can I use the same email for multiple TiviMate accounts?

This depends on how TiviMate's account system works. Some services allow one email per account but let you create multiple accounts with different usernames. Check your app's account settings or help section to see if you can link multiple accounts to one email address.

Will my subscription or saved settings change if I update my email?

No. Your subscription, playlists, and all saved settings stay exactly the same. The email change only updates the contact information linked to your account.