You can edit feedback on eBay within 90 days of leaving it, but only if the seller hasn't replied yet
eBay lets you change feedback you've posted about a seller, but with limits. You have 90 days from the date you left the feedback to edit it. If the seller has already responded to your feedback, you cannot edit it — you can only ask the seller to mutually withdraw it, or leave a follow-up comment instead.
The process takes about two minutes. You go to your feedback profile, find the feedback you want to change, and select the edit option. eBay will let you rewrite your comment and change your rating from that point forward.
If your 90-day window has closed or the seller replied, your options narrow. You can ask the seller to agree to withdraw both the feedback and their response, or you can post a follow-up comment that clarifies or corrects what you said before.
Key Takeaways
- You can edit feedback within 90 days of posting it, but only if the seller has not yet replied to it.
- To edit feedback, go to your eBay account, find the feedback in your profile, and click the edit button next to it.
- If the seller has replied or your 90 days are up, you can ask the seller to mutually withdraw the feedback instead.
- A follow-up comment lets you add new information or clarify your original feedback at any time, even after 90 days.
How to edit feedback before the seller replies
Start by signing into your eBay account and going to your profile. Click on "Feedback" or "Feedback Profile" — the exact wording depends on whether you're on desktop or mobile, but it's always in your account menu.
Scroll through your feedback history until you find the one you want to change. Next to each piece of feedback, you'll see options. Click "Edit" or the three-dot menu and select "Edit Feedback." eBay will open a form showing what you originally wrote.
You can now change your star rating (from one to five stars), rewrite your comment, or both. Make your changes and click "Submit." The updated feedback replaces the original immediately, and the seller will see the new version.
What to do if the seller already replied to your feedback
Once a seller responds to your feedback, the edit button disappears. At that point, you have two main paths: ask for a mutual withdrawal, or post a follow-up comment.
To request a mutual withdrawal, go to that feedback and look for an option to "Request Withdrawal" or "Ask Seller to Withdraw." This sends the seller a message asking them to agree. If they do, both your feedback and their reply vanish from their profile. This works best if you and the seller had a misunderstanding that you've now cleared up.
If the seller won't agree to withdraw, or if you just want to add more context without erasing your original feedback, post a follow-up comment instead. This appears directly below your original feedback and lets you say something like "Update: The seller resolved this issue" or "I want to clarify that the delay was due to shipping, not the seller's fault."
Editing feedback after 90 days have passed
Once 90 days pass, you cannot edit your original feedback at all, even if the seller hasn't replied. The edit button will no longer appear on your profile.
Your options at this point are to request a mutual withdrawal (if you want both the feedback and the seller's reply removed) or to post a follow-up comment. A follow-up comment is often the better choice because it keeps your original feedback visible but adds your new thoughts right below it, so anyone reading the feedback sees the full story.
How to post a follow-up comment on old feedback
Go to the feedback you want to comment on and look for "Add Follow-up Comment" or a similar button. Click it and type what you want to add. This comment will appear below your original feedback and the seller's response (if they left one).
Follow-up comments are useful when you want to update buyers without erasing your history. For example, if you left negative feedback about a late delivery but the item arrived in perfect condition, you can post a follow-up saying so. Readers will see both your original concern and your update.
There's no time limit on follow-up comments — you can add one years after the original feedback if you want to.
Requesting a mutual withdrawal with the seller
A mutual withdrawal removes both your feedback and the seller's response from their profile permanently. To start the process, find the feedback and click "Request Withdrawal" or "Ask Seller to Withdraw." eBay will send the seller a message.
The seller has to agree. If they do, both pieces of feedback disappear within a few days. If they decline or ignore the request, nothing changes — your feedback stays up and you'll need to use a follow-up comment instead.
Mutual withdrawals work best when there's been a genuine misunderstanding or when the seller has fixed a problem after you left negative feedback. Sellers are more likely to agree if your message is polite and explains why you're asking.
What happens to edited feedback on your seller record
When you edit feedback, eBay updates it immediately on the seller's profile. The seller will see that the feedback has been edited, but they cannot see the original version you wrote — only the current one.
Edited feedback counts the same way as original feedback in the seller's overall rating. If you change a one-star to a five-star, the seller's average rating will improve. If you change a five-star to a one-star, it will drop.
Frequently Asked Questions
Can I edit feedback if I left it more than 90 days ago?
No. After 90 days, the edit option disappears and you cannot change your original feedback. You can post a follow-up comment instead, which appears below your original feedback and lets you add new information or clarify what you meant.
What if I want to completely remove my feedback?
You cannot delete feedback yourself. Your only option is to ask the seller to mutually withdraw it, which removes both your feedback and their reply. The seller has to agree. If they won't, a follow-up comment is your next best option to clarify or update your original feedback.
Will the seller know I edited my feedback?
Yes. The seller will see that the feedback has been edited, though they won't see what you originally wrote. They'll only see the current version. If you change your rating significantly, they may notice and reach out to you.
Can I edit feedback if the seller left a reply?
No. Once the seller replies, you cannot edit your original feedback. You can request a mutual withdrawal (which removes both your feedback and their reply) or post a follow-up comment to add more context.
How long does it take for edited feedback to show up?
Edited feedback updates immediately on the seller's profile. You should see the change within seconds of clicking submit.