Delete your OfferUp account in three steps
To delete your OfferUp account, open the app or go to OfferUp.com, sign in, tap your profile icon, select Settings, then Account, and choose Delete Account. You'll need to confirm your password and reason for leaving. OfferUp will send a confirmation email — click the link in that email to complete the deletion. Your account and all listings will be removed within a few days.
The process takes about five minutes. Once you confirm deletion through email, you cannot undo it, so make sure you want to leave before you start. If you have active sales or messages with buyers, finish those conversations first — deletion removes your ability to respond.
Key Takeaways
- You must confirm deletion through an email link sent to your account address, not just through the app.
- Deleting your account removes all your listings, reviews, and messages permanently and cannot be reversed.
- If you have pending sales or active conversations with buyers, complete those before deleting.
- Your account data is removed from OfferUp's servers within a few days of email confirmation.
- If you only want to hide your listings temporarily, you can deactivate your account instead of deleting it.
Step-by-step deletion on mobile
Open the OfferUp app and tap the profile icon in the bottom right corner. This takes you to your profile page. Scroll down and tap Settings, then tap Account.
Look for the Delete Account option near the bottom of the Account menu. Tap it. OfferUp will ask you to confirm your password and select a reason for leaving — the reason is optional but helps OfferUp understand why users leave. After you tap Delete Account, a confirmation message appears telling you to check your email.
Go to your email inbox and look for a message from OfferUp with the subject "Confirm Account Deletion" or similar. Open that email and click the confirmation link. This step is required — your account will not delete without it. After you click the link, your account deletion is complete, though it may take a few days for all your data to be fully removed from OfferUp's system.
Step-by-step deletion on a computer
Go to OfferUp.com and sign in with your username and password. Click your profile icon in the top right corner and select Settings from the dropdown menu.
Click Account in the left sidebar. Scroll down to find the Delete Account button and click it. Enter your password when prompted and choose a reason for leaving if you want to. Click Delete Account to confirm.
Check the email address connected to your OfferUp account for a confirmation message from OfferUp. Click the link in that email to finalize the deletion. Without this step, your account will not be deleted. Once you click the link, the deletion process is complete.
What happens to your listings and messages
When you delete your OfferUp account, all your active listings disappear immediately from the marketplace. Buyers searching for items you were selling will no longer see them. Any messages you have with buyers or sellers are also deleted and cannot be recovered.
If you have pending sales — items you've agreed to sell but haven't yet shipped — those transactions are affected. Buyers may see a message that your account no longer exists. This is why it's important to complete any active sales before you delete your account. If you're in the middle of a sale, finish the transaction, ship the item, and wait for the buyer to confirm receipt before deleting.
Your reviews and seller rating will also be removed from the platform. This means your history on OfferUp is completely erased.
Deactivating instead of deleting
If you're not sure you want to leave OfferUp permanently, you can deactivate your account instead. Deactivation hides your profile and listings from other users but keeps your account data on OfferUp's servers. You can reactivate your account later by signing back in.
To deactivate, go to Settings > Account and look for a Deactivate Account option. This option may appear on the same screen as Delete Account, or it may be in a separate section. Deactivation is reversible — you can come back anytime by logging in again. Your listings and messages will be hidden while your account is deactivated, but they'll return when you reactivate.
Deactivation is useful if you're taking a break from selling but might return later. Deletion is the right choice only if you're certain you won't use OfferUp again.
What to do before you delete
Before you delete your account, take screenshots or notes of any important information you want to keep. This includes buyer contact details, shipping addresses for orders you've completed, or photos of items you've sold. Once your account is deleted, you cannot recover this information from OfferUp.
If you have money in your OfferUp wallet or pending payouts, withdraw that balance before deleting. Go to Settings > Payments and transfer any remaining funds to your bank account. After deletion, you lose access to any balance in your account.
Finish any active conversations with buyers or sellers. If someone is waiting for you to respond about a sale, send a final message before you delete. Once your account is gone, they cannot reach you through the app.
If deletion doesn't work
If you click Delete Account but never receive a confirmation email, check your spam or junk folder first. Sometimes confirmation emails end up there by mistake. If it's not there, wait 10 minutes and check again — the email can take a few minutes to arrive.
If you still don't see the email after 15 minutes, sign back into OfferUp and try the deletion process again. Make sure you're using the correct email address associated with your account. If you've changed your email address recently, the confirmation may have gone to your old address.
If you continue to have trouble, contact OfferUp support through the app or website. Go to Settings > Help & Support and select Contact Us. Explain that you're trying to delete your account and haven't received a confirmation email. OfferUp's support team can help you complete the deletion manually.
Frequently Asked Questions
Can I delete my OfferUp account if I have pending sales?
You can delete your account at any time, but it's not recommended if you have pending sales. Deletion removes your ability to communicate with buyers, which can leave them without updates on their orders. Finish your sales first, then delete.
Will deleting my account remove my reviews and ratings?
Yes. When you delete your account, all your reviews, ratings, and seller history are removed from OfferUp. Other users will no longer see your profile or past transactions.
Can I reactivate my account after deleting it?
No. Account deletion is permanent and cannot be undone. If you think you might return to OfferUp later, deactivate your account instead of deleting it. Deactivation hides your profile but keeps your data, and you can reactivate by signing in again.
What happens to my money if I delete my account?
Withdraw any balance in your OfferUp wallet before you delete. Go to Settings > Payments and transfer funds to your bank account. Once your account is deleted, you cannot recover any remaining balance.
How long does it take for my account to be completely deleted?
Deletion is immediate after you confirm through email, but it can take a few days for all your data to be fully removed from OfferUp's servers. Your listings and profile disappear right away, but background processing may continue for several days.