You can delete your Instacart account through the app or website, but the process is permanent and you'll lose access to your order history and saved items

To delete your Instacart account, open the app or go to instacart.com, sign in, and navigate to your account settings. Look for "Account" or "Profile" — the exact location varies slightly between the app and website. From there, scroll to find "Delete Account" or "Close Account" and follow the prompts. Instacart will ask you to confirm your choice, usually by re-entering your password or verifying your email address.

The deletion is immediate and irreversible. Once you confirm, your account, order history, saved items, payment methods, and any remaining balance in your account are gone. If you have an active order when you try to delete, Instacart will ask you to cancel it first. You won't be able to recover this information later, so take screenshots of anything you need to keep — like receipts or loyalty program details — before you proceed.

Key Takeaways

  • Account deletion happens through your profile settings in the Instacart app or website and takes effect immediately.
  • You cannot delete your account while an order is in progress; you must cancel any active orders first.
  • Deletion is permanent and removes your order history, saved items, payment methods, and any account balance.
  • If you want to pause your account temporarily instead of deleting it, you can deactivate it without losing your data.
  • After deletion, you can create a new Instacart account with the same email address, but it will be treated as a fresh account.

Delete your account on the Instacart app

Open the Instacart app and tap the account icon in the bottom right corner. This takes you to your profile page. Scroll down until you see "Account Settings" or a similar option and tap it. Continue scrolling in the settings menu until you find "Delete Account" — it's usually near the bottom of the list.

Tap "Delete Account" and read the warning message. Instacart will explain what you're about to lose. Tap the button to confirm you want to proceed. You'll be asked to verify your identity — usually by entering your password or confirming a code sent to your email. Complete this step, and your account is deleted. You'll be logged out immediately.

Delete your account on the Instacart website

Go to instacart.com and sign in to your account. Click on your profile icon or name in the top right corner and select "Account Settings" from the dropdown menu. On the Account Settings page, scroll down to find "Delete Account" or "Close Account".

Click the delete option and review the confirmation message. Instacart will ask you to verify your password or confirm your email address. Enter the requested information and click the final confirmation button. Your account will be deleted, and you'll be logged out of the website.

What happens to your data when you delete

Your order history disappears immediately. This includes receipts, items you ordered, delivery addresses, and any notes you left for shoppers. If you need this information for tax purposes, warranty claims, or your records, take screenshots or export what you can before deleting.

Any payment methods saved to your account are removed. If you had a balance or credit in your Instacart account — from refunds, promotions, or other sources — that balance is forfeited. You cannot recover it after deletion. Any active subscriptions, like Instacart+ if you have it, are cancelled immediately.

Deactivating instead of deleting

If you're not sure you want to delete permanently, Instacart offers account deactivation as an alternative. Deactivation temporarily disables your account without removing your data. You can reactivate it later by signing back in with your email and password, and all your order history, saved items, and payment methods will still be there.

To deactivate, go to Account Settings and look for "Deactivate Account" or "Pause Account" — this option appears before the delete option in most cases. Deactivation is useful if you're taking a break from grocery delivery or want to stop receiving notifications without committing to permanent deletion.

After you delete: creating a new account

You can create a new Instacart account using the same email address immediately after deletion. However, the new account will be completely separate from your old one. You won't have access to your previous order history, saved items, or payment methods. Any promotions or credits tied to your old account are gone.

If you had an Instacart+ subscription, you'll need to purchase it again on your new account. The same applies to any loyalty program benefits or referral credits. Starting fresh means you may be offered new-customer promotions that weren't available on your previous account.

Troubleshooting deletion problems

If you see an error message when trying to delete, the most common cause is an active order. Cancel any in-progress orders first, wait a few minutes, and try again. If you're having trouble finding the delete option, make sure you're in Account Settings and not just your profile page — they're different sections.

If the delete button is greyed out or unresponsive, try signing out completely and signing back in. Clear your app cache if you're using the mobile app: go to your phone's Settings, find Instacart, and select "Clear Cache" (on Android) or delete and reinstall the app (on iPhone). If problems persist, contact Instacart support through the app or website and explain what you're seeing.

Frequently Asked Questions

Can I recover my account after deleting it?

No. Deletion is permanent and irreversible. Your account, order history, and all associated data are gone for good. You can create a new account with the same email, but it will be a fresh start with no connection to your previous account.

What if I have an active order when I try to delete?

You must cancel the order first. Go to your active orders, select the order, and choose "Cancel Order". Wait for the cancellation to process, then return to Account Settings and try deleting again.

Will deleting my account remove me from Instacart's mailing list?

Yes. Deletion removes your email from Instacart's systems entirely, so you won't receive marketing emails or notifications. If you only want to stop emails without deleting your account, go to Account Settings and uncheck "Marketing Emails" instead.

Can I delete my account if I have a refund pending?

You can delete your account, but any pending refunds will be forfeited. Wait for refunds to process and appear in your account before deleting if you want to keep that money.

Do I lose my Instacart+ membership when I delete?

Yes. Any active subscriptions, including Instacart+, are cancelled immediately when you delete your account. You won't receive a refund for the remaining time on your subscription.