You can change the email address on your Amazon account in your account settings, and it takes about five minutes

Amazon lets you update the email address tied to your account at any time. The process is straightforward: you sign in, go to your account settings, and confirm the change by clicking a link Amazon sends to your new email address. Your password stays the same, and you can use either your old or new email to sign in after the change is complete.

The main thing to know is that Amazon sends a confirmation email to your new address before the change takes effect. If you don't click that link within a set time, the change won't go through. This is a security measure — it makes sure someone can't change your email without access to that new address.

Key Takeaways

  • You change your email in Account Settings under "Login & security", not in a separate billing or profile section.
  • Amazon sends a confirmation link to your new email address, and you must click it within 24 hours or the change expires.
  • After you confirm, you can sign in with either your old email or your new one for several days while Amazon updates its systems.
  • If you no longer have access to your current email address, you will need to contact Amazon customer service to verify your identity another way.

Step-by-step: changing your email address

Start by signing into your Amazon account on a computer or the Amazon app. Go to the Account menu (usually in the top right corner) and select "Account". From there, click "Login & security".

You will see a section labeled "Email address" with your current email shown. Click "Edit" next to it. Amazon will ask you to enter your password again for security. Type in your new email address in the field that appears, then click "Continue".

Amazon immediately sends a confirmation email to that new address. Open your email inbox (the new one you just entered) and look for a message from Amazon with the subject line "Confirm your new email address". Click the link inside that email. This link is only valid for 24 hours, so do this soon after you request the change.

Once you click the link, Amazon confirms the change. You will see a message saying your email has been updated. You can now sign in using your new email address.

What happens to your old email address

Your old email address stops working for sign-in after a few days. During that transition period, Amazon allows you to sign in with either address so you have time to update any saved passwords in your browser or password manager.

If you have set up two-factor authentication on your account, you may need to update that as well. Two-factor authentication usually sends a code to your email or phone when you sign in from a new device. If you changed your email, check your security settings to make sure the new address is listed there.

If you can't access your current email address

If your current email account no longer exists or you have lost access to it, you cannot complete the email change on your own. Amazon requires you to confirm the new address by clicking a link in an email sent to it, and there is no way around this requirement through the self-service settings.

Contact Amazon Customer Service through the "Contact Us" page on Amazon.com. Explain that you need to change your email address but no longer have access to the current one. Amazon will ask you to verify your identity using other information — usually your name, address, phone number, or recent order details. Once they confirm who you are, they can change the email for you without requiring the confirmation link.

Updating other places where you use this email

After you change your Amazon email, think about anywhere else you have connected that old address to Amazon. If you use Amazon Pay (Amazon's checkout service on other websites), that may still be tied to your old email. You may need to update it on those third-party sites as well, depending on how they store the information.

If you have linked your Amazon account to Alexa devices, your Fire tablet, or other Amazon services, those devices should automatically update to your new email within a day or two. If you notice you are having trouble signing into any of these devices after changing your email, sign out and sign back in with your new address.

Changing your email versus changing your password

Changing your email address is different from changing your password. Your password is what you type in to sign in; your email is the username you use to sign in. You can change either one independently.

If you want to change your password instead — or in addition to changing your email — go to "Login & security" and look for the "Password" section. Click "Edit" and follow the same process: enter your current password, then type in your new one twice.

Frequently Asked Questions

Can I change my email address on the Amazon app instead of a computer?

Yes. Open the app, tap the menu icon (three horizontal lines), go to "Account", then "Login & security", and follow the same steps. The confirmation email still goes to your new address, and you still need to click the link in it within 24 hours.

What if I don't receive the confirmation email from Amazon?

Check your spam or junk folder first — sometimes confirmation emails end up there. If it is not there, wait a few minutes and try again. You can request a new confirmation email by going back to "Login & security" and clicking "Edit" next to your email address again. The old link will expire and a new one will be sent.

Can I change my email address if I have an active order?

Yes. Changing your email does not affect orders that are already placed. Amazon will still send order confirmations and shipping updates to whichever email address is current at the time those messages go out, so you may see some notifications go to your old address and some to your new one during the transition.

How long does it take for the change to be complete?

The change is complete as soon as you click the confirmation link in the email Amazon sends you. You can sign in with your new email immediately. It may take a few days for all of Amazon's systems to fully update, but your account will work right away.

Will changing my email affect my Prime membership?

No. Your Prime membership is tied to your account, not to your email address. Changing your email does not cancel or pause your membership. You will still have access to all Prime benefits after the change.