Where to find your payment settings on Roblox
To change how you pay on Roblox, go to your account settings from any page on the site or app. Click the gear icon in the top right corner, then select Account Settings from the menu. On the left side, you'll see a Billing section — click that to see all your payment methods and purchase history.
If you're on mobile, the layout is slightly different. Open the menu (three horizontal lines), tap your username at the top, then scroll down to Billing. The steps that follow are the same on both desktop and mobile.
Key Takeaways
- Your payment methods live in Account Settings under the Billing section, accessible from the gear icon in the top right.
- Roblox accepts credit cards, debit cards, PayPal, Google Play cards, iTunes cards, and Amazon gift cards depending on your device and region.
- You can add a new payment method without removing the old one, then choose which to use at checkout.
- If a payment method fails during a purchase, Roblox will ask you to pick a different one before completing the transaction.
Adding a new payment method
Click the Add Payment Method button in your Billing section. Roblox will show you the options available in your region and on your device. For a credit or debit card, enter the card number, expiration date, and CVV (the three-digit code on the back). For PayPal, you'll be sent to PayPal's site to log in and confirm the connection.
After you add a payment method, Roblox may run a small test charge (usually under $1) to verify the card works. This charge will drop off within a few days — you won't be billed for it. Keep the receipt or confirmation email in case you need to reference it later.
Removing an old payment method
Find the payment method you want to remove in your Billing section and click the trash icon or Remove button next to it. Roblox will ask you to confirm. You can only remove a payment method if you have at least one other method on file, so add a new one first if this is your only option.
Removing a payment method does not cancel any active subscriptions tied to it. If you have a Roblox Premium membership or a recurring purchase set to that card, you'll need to update the subscription separately or it will fail at the next billing date. Check your Subscriptions section in Billing to see what's active.
Changing which payment method Roblox uses by default
When you have multiple payment methods on file, Roblox will use the one you set as primary. In your Billing section, look for a Primary Payment Method option or a radio button next to each method. Select the one you want Roblox to try first when you make a purchase.
Even if you set a default, Roblox will ask you to confirm which method to use before charging you. If your primary method fails (for example, the card is declined), Roblox will prompt you to pick a different one from your saved list rather than automatically trying the next card.
What to do if a payment fails
If a purchase is declined, Roblox will show an error message and ask you to choose a different payment method. Common reasons for failure include an expired card, insufficient funds, a card that's been reported lost or stolen, or a mismatch between the address you entered and the address on file with your bank.
Try a different payment method if you have one. If you only have one method and it's being declined, contact your bank or card issuer to ask why the charge was rejected — they can often tell you whether it's a security block, an address mismatch, or something else. Once you've fixed the issue with your bank, you can try the purchase again on Roblox.
Payment methods Roblox accepts by region and device
| Payment Method | Where It Works |
|---|---|
| Credit or debit card (Visa, Mastercard, American Express, Discover) | Desktop and mobile in most regions |
| PayPal | Desktop and mobile where PayPal operates |
| Google Play credit | Android mobile app only |
| iTunes/Apple App Store credit | iOS mobile app only |
| Amazon gift cards | Desktop in select regions |
The exact methods shown depend on your location and whether you're using the website, the Windows app, or a mobile app. If a payment method doesn't appear as an option, it's not available in your region or on that device. You can always use a credit or debit card as a fallback.
Frequently Asked Questions
Can I use someone else's payment method to buy Robux?
Technically yes — you can add anyone's card to your account. However, Roblox's terms of service state that the account holder should be the one authorizing purchases. If a parent is buying Robux for a child's account, the parent should add their own card to the child's account rather than the other way around. Using someone else's card without permission is fraud.
What happens to my saved payment methods if I change my password?
Your payment methods stay on file. Changing your password does not affect your Billing section or any saved cards. However, if someone else gains access to your account, they can use those saved payment methods to make purchases. Change your password immediately if you think your account has been compromised, then review your Billing section for any unfamiliar charges.
Can I see a history of what I've bought with each payment method?
Yes. In your Billing section, click Purchase History or Transaction History to see a list of all charges. The list shows the date, amount, and what you bought, but does not always show which payment method was used. If you need that detail, contact Roblox support with the transaction date and amount.
Why is Roblox asking me to add a payment method when I already have one?
Your saved payment method may have expired, been declined by your bank, or flagged as invalid by Roblox's payment processor. Try adding the same card again with the current expiration date, or add a different payment method. If the problem persists, contact your bank to confirm the card is active and not blocked.