Ticketmaster accepts Apple Pay on its website and mobile app
Yes, Ticketmaster takes Apple Pay. You can use it to buy tickets through the Ticketmaster website on a computer, through the Ticketmaster mobile app on iPhone or iPad, and at some physical box offices that have contactless payment terminals. The process is the same as paying with Apple Pay anywhere else — you authenticate with Face ID, Touch ID, or your device passcode, and the payment goes through in seconds.
The availability of Apple Pay depends on where you're buying. Online and in the app, it's a standard payment option. At physical Ticketmaster box offices, Apple Pay works only if the location has a contactless-enabled payment terminal, which most major venues do but not all smaller ones have yet.
Key Takeaways
- Ticketmaster's website and mobile app both accept Apple Pay as a payment method at checkout.
- You need an iPhone, iPad, or Apple Watch with Apple Pay set up and a compatible card or account linked to it.
- Physical Ticketmaster box offices accept Apple Pay only if they have contactless payment terminals installed.
- Apple Pay does not change Ticketmaster's fees, delivery charges, or other costs — you pay the same total as you would with a card.
How to use Apple Pay on Ticketmaster's website
On a Mac or PC, go to Ticketmaster.com, search for an event, and add tickets to your cart. At checkout, look for the payment method section. Click on Apple Pay if it appears as an option. Your browser will prompt you to authenticate — on a Mac, you'll use Touch ID or enter your Apple ID password; on Windows, the process depends on your browser but typically involves confirming the payment through a popup.
The payment processes instantly once you authenticate. You'll see a confirmation page with your order number and ticket details. Ticketmaster will send a confirmation email with your tickets or a link to retrieve them, depending on whether the event uses mobile tickets or printable tickets.
Using Apple Pay in the Ticketmaster app
Open the Ticketmaster app on your iPhone or iPad, find the event you want, and add tickets to your cart. Tap the checkout button. When you reach the payment screen, Apple Pay should appear as an option. Tap it, then authenticate with Face ID, Touch ID, or your passcode.
The app will confirm your payment and show your order details immediately. Your tickets will appear in the app's "My Events" section, where you can access them at the venue. Some events use the app's built-in ticket display, while others send a link to retrieve tickets separately.
What you need to use Apple Pay at Ticketmaster
You need an Apple device with Apple Pay set up. This means an iPhone 6s or newer, an iPad Air 2 or newer, or an Apple Watch Series 1 or newer. Your device must have at least one payment method added to Apple Pay — a credit card, debit card, or bank account, depending on your region and bank.
When you tap Apple Pay at checkout, your device will show which card or account will be charged. You can change which card is used by going into your device's Wallet settings before you check out, or some payment screens let you select a different card during checkout itself.
Apple Pay and Ticketmaster fees
Using Apple Pay does not change what you pay. Ticketmaster's service fees, facility charges, and delivery fees remain the same whether you pay with Apple Pay, a credit card, or another method. The total at checkout will be identical.
Your bank or card issuer may offer rewards or cashback on Apple Pay transactions the same way they do for regular card purchases — that depends on your specific card, not on Ticketmaster or Apple Pay itself.
When Apple Pay is not available at Ticketmaster
Some older browsers on Windows computers may not support Apple Pay, even if you're using a Mac. If Apple Pay doesn't appear as an option, try a different browser like Chrome or Edge, or use the Ticketmaster mobile app instead.
At physical box offices, Apple Pay works only if the terminal accepts contactless payments. If the box office doesn't have a contactless terminal, you'll need to use a physical card, cash, or another payment method they accept. You can call the box office ahead of time to ask whether they take Apple Pay.
Alternatives if Apple Pay doesn't work
Ticketmaster accepts all major credit and debit cards, PayPal, and in some regions other digital wallets like Google Pay or Samsung Pay. If Apple Pay isn't working or isn't available for your purchase, any of these methods will work at checkout.
You can also buy tickets by phone through Ticketmaster's customer service line, which accepts credit cards and PayPal. Phone purchases sometimes have different fees or availability than online purchases, so check Ticketmaster's website for the phone number for your region.
Frequently Asked Questions
Can I use Apple Pay on Ticketmaster if I'm buying tickets as a gift?
Yes. You can use Apple Pay to buy tickets for someone else. At checkout, enter the recipient's email address in the delivery section, and Ticketmaster will send the tickets to them. Apple Pay charges your card, not theirs.
Does Ticketmaster save my Apple Pay information after I use it once?
No. Ticketmaster does not store your Apple Pay details. Each time you buy tickets, you authenticate with Apple Pay again. This is a security feature — your card information stays in your device's Wallet, not on Ticketmaster's servers.
What happens if my Apple Pay payment fails at Ticketmaster?
If authentication fails, you'll see an error message and can try again. If the payment is declined, check that your card has sufficient funds and that your Apple Pay is set up correctly. You can then try a different payment method or contact your bank to confirm the card is active.
Can I use Apple Pay to buy resale tickets on Ticketmaster's resale platform?
Ticketmaster's resale platform (for tickets sold by other fans) may have different payment options than the main site. Check the payment methods shown at checkout on the resale listing — Apple Pay may or may not be available depending on the resale partner.