How to remove a payment method from DoorDash
You can remove a payment method from your DoorDash account in the app or on the website by going to your account settings, selecting "Payment Methods," and deleting the card or account you no longer want to use. The process takes about one minute. You'll need at least one payment method on file to place orders, so add a replacement before you delete your only option.
DoorDash doesn't charge you for removing a payment method, and it won't affect any past orders or refunds. If you're removing a card because it's expired, compromised, or you're switching to a different one, this is the safest way to make sure it's no longer stored on the platform.
Key Takeaways
- Open the DoorDash app or website, go to Account, then Payment Methods, and tap or click the trash icon next to the card you want to remove.
- You must have at least one payment method saved before you can delete another one, so add a new card first if you're removing your only option.
- Removing a payment method does not cancel orders, refunds, or subscriptions — those continue normally.
- If you want to stop using DoorDash entirely, removing all payment methods will prevent accidental charges, but you can also just delete the app.
Steps to remove a payment method on the DoorDash app
Open the DoorDash app and tap the account icon in the bottom right corner. Tap "Account" and then scroll down to find "Payment Methods." You'll see a list of all cards and bank accounts linked to your account.
Find the card or account you want to remove and tap the trash icon next to it. DoorDash will ask you to confirm the deletion. Tap "Remove" or "Delete" to finish. The payment method is now removed and will no longer appear in your list.
Steps to remove a payment method on the DoorDash website
Go to doordash.com and log into your account. Click on your account name or profile icon in the top right, then select "Account Settings." Click "Payment Methods" in the left menu.
Locate the payment method you want to remove and click the trash icon or "Remove" button next to it. Confirm the deletion when prompted. The payment method will be deleted immediately and won't appear on your account anymore.
What happens if you remove your only payment method
If you try to remove your last payment method, DoorDash will stop you and ask you to add a new one first. This is a safety measure to make sure you can still place orders if you want to. Add a new card or bank account before deleting the old one.
If you've already removed your only payment method by accident, log back into your account and add a new one. You won't be charged for anything during this time — DoorDash only charges you when you place and complete an order.
Removing a payment method won't affect your orders or refunds
Deleting a card from your account does not cancel any active orders or subscriptions. If you have a DoorDash+ membership or a pending delivery, it will continue normally. The payment method you used for those orders is already processed and stored separately.
If you're waiting for a refund, removing the payment method won't delay it. Refunds go back to the original card or bank account you used, even if you've deleted that method from your account since then. Your bank or card issuer will still receive the refund on their end.
When to remove a payment method from DoorDash
Remove a card if it's expired, lost, or stolen. If your card issuer has already cancelled it, removing it from DoorDash prevents confusion if you accidentally try to use it. You should also remove old cards if you've switched to a new one and no longer need the old payment method saved.
If you think your card information has been compromised, remove it immediately and contact your bank or card issuer. They can cancel the card and issue a replacement. You can then add the new card to DoorDash once you receive it.
Adding a new payment method before you delete the old one
To add a new card or bank account, go to Account Settings and select "Payment Methods." Click "Add Payment Method" and enter your card number, expiration date, and CVV, or link a bank account. DoorDash will ask for your billing address. Once you've added the new method, you can delete the old one.
DoorDash accepts all major credit cards, debit cards, and linked bank accounts. You can also use digital wallets like Apple Pay or Google Pay if you've set them up on your device. Adding a new method takes less than a minute.
Frequently Asked Questions
Will removing a payment method cancel my DoorDash+ subscription?
No. Your subscription will continue, but DoorDash will try to charge your remaining payment method when your next billing date arrives. If you have no payment methods on file, your subscription will pause until you add one. You can cancel the subscription separately in your account settings if you want to stop it entirely.
Can I remove a payment method if I have a pending order?
Yes. Removing a payment method does not affect orders that are already placed or being delivered. The charge for that order is already processed. You can remove the card anytime without disrupting the delivery.
What if I remove a card and then need a refund?
The refund will still go back to the card you originally used, even though you've deleted it from your account. Your card issuer will process the refund on their end. You don't need to keep the card saved in DoorDash for this to work.
How do I know if a payment method was successfully removed?
After you confirm the deletion, the card will disappear from your Payment Methods list immediately. If it's still there after a few seconds, try refreshing the page or closing and reopening the app. If it persists, contact DoorDash support through the app or website.
Can I remove a payment method on the DoorDash website if I usually use the app?
Yes. Your account is the same across the app and website. Any payment method you remove on the website will be gone from the app too, and vice versa. Changes sync across both platforms within seconds.