The four ways to pay Verizon

You can pay your Verizon bill online through your account, by phone, by mail, or in person at a Verizon store. The fastest method is online — you can pay immediately and see the payment post within one business day. Phone and in-person payments also process the same day. Mail takes seven to ten business days to reach Verizon's payment center, so use it only if you have time before your due date.

All four methods accept the same payment types: debit card, credit card, or bank account transfer. If you pay from a bank account, Verizon charges no fee. Credit and debit card payments may carry a fee depending on your payment method — Verizon's website shows the fee before you confirm.

Key Takeaways

  • Online payment through your Verizon account is the fastest option and posts within one business day with no card fees if you use a bank account.
  • You can pay by phone at 1-908-559-4899, in person at any Verizon store, or by mail to the address printed on your bill.
  • Credit and debit card payments may include a processing fee, but bank account transfers do not.
  • If you set up autopay, your bill withdraws automatically on your due date each month, and you can change or cancel it anytime.

Paying online through your Verizon account

Go to verizon.com and sign in with your phone number and password. Click "Billing" or "Pay Bill" — the exact link name varies by device. Enter the amount you want to pay, select your payment method, and review the fee if you are using a card. Confirm the payment and you will see a confirmation number immediately.

Online payments post to your account within one business day. If your due date is tomorrow, paying online today will count as on-time. You do not need to create an account to pay — Verizon also accepts one-time payments from people without a login by entering their phone number and last name on the payment page.

Paying by phone

Call Verizon customer service at 1-908-559-4899. Have your bill or account number ready. A representative will ask which payment method you want to use and process the payment over the phone. The call typically takes five to ten minutes. Your payment posts the same day you call.

If you are calling from a Verizon phone, you can also dial 611 to reach customer service. Some people prefer this method because they can ask questions about their bill at the same time they pay.

Paying in person at a Verizon store

Walk into any Verizon store with your bill or account number and a debit card, credit card, or checkbook. The cashier will process your payment and give you a receipt. Payment posts the same day. Store hours vary by location, so check the Verizon store locator on verizon.com before you go.

This method works well if you prefer to handle money in person or if you want to ask questions about your account while you are there. Some Verizon stores are inside other retailers like Best Buy, so you may have a location near you even if there is no standalone Verizon store in your area.

Paying by mail

Write a check or money order for the amount due and mail it to the address printed on your bill. Do not send cash. Include your account number or bill stub so Verizon knows which account the payment belongs to. Mail takes seven to ten business days to arrive, so send it at least two weeks before your due date to avoid a late payment.

Mail payments are the slowest option and carry the highest risk of arriving late or getting lost. Use this method only if you do not have internet access or a phone, or if you strongly prefer not to share card information online.

Setting up automatic payments

Autopay withdraws your bill automatically on your due date each month, so you never have to remember to pay. Sign in to your Verizon account online, go to "Billing," and select "Autopay." Choose your payment method — bank account, debit card, or credit card — and confirm. Verizon will send you an email confirming autopay is active.

You can change or cancel autopay anytime by going back to the same page. If you cancel, you will need to pay manually the following month. If your due date changes or you want to pay a different amount one month, you can make a one-time payment without affecting your autopay schedule.

What to do if your payment does not post

Online and phone payments usually post within one business day. If more than two business days have passed and your payment does not show in your account, sign back into your Verizon account and look for a confirmation number from when you paid. Write down that number and call customer service at 1-908-559-4899 with it. They can tell you whether the payment went through and, if it did not, help you pay again.

For mail payments, keep a copy of the check or money order number and the envelope receipt if you have one. If the payment does not post after twelve business days, call customer service with that information so they can trace it.

Frequently Asked Questions

Is there a fee to pay my Verizon bill?

Bank account transfers have no fee. Credit card and debit card payments may include a processing fee that Verizon shows you before you confirm the payment. The fee amount depends on your card type and payment method.

Can I pay someone else's Verizon bill?

Yes. Online, you can enter any Verizon phone number and pay without logging in. By phone or in person, tell the representative the account number of the person whose bill you are paying. You will need a payment method in your own name.

What happens if I pay late?

Verizon charges a late fee if payment arrives after your due date. The amount varies by state. If you are more than thirty days late, Verizon may suspend your service. If you cannot pay by the due date, call customer service to discuss a payment plan or extension.

Can I pay part of my bill now and part later?

Yes. You can pay any amount toward your bill at any time. If you pay less than the full amount due, the remaining balance carries to your next bill. Verizon will charge interest on the unpaid balance if you have a past-due amount.

Do I need a Verizon account to pay online?

No. You can pay as a guest by entering your phone number and last name on the payment page. You do not need to create a login or password. If you pay regularly, creating an account lets you see your payment history and set up autopay.