How to change your Xfinity WiFi name and password

You can change your Xfinity WiFi network name and password through the Xfinity My Account app or website in about five minutes. You will need to log in with your Xfinity username and password, then access your gateway settings. After you make the change, all your devices will disconnect and you will need to reconnect them using the new network name and password.

The process is the same whether you own your gateway or rent it from Comcast. If you are renting, you can still change these settings — Comcast does not lock you out of this part of the configuration.

Key Takeaways

  • You change your WiFi name and password through the Xfinity My Account app or at xfinity.com, not by pressing buttons on the gateway itself.
  • Your Xfinity username and password are the same ones you use to pay your bill — not your WiFi password.
  • After you save the new settings, every device connected to your WiFi will disconnect and need to reconnect with the new password.
  • If you forget the new password, you can log back into My Account and view it again without resetting anything.

Change your WiFi name and password through the Xfinity app

Open the Xfinity My Account app on your phone or tablet. Tap the menu icon (three horizontal lines) in the bottom right corner, then tap Internet. Tap Manage My WiFi.

You will see your current network name listed. Tap Edit WiFi Name to change it. Type your new network name — it can be up to 32 characters and can include letters, numbers, and spaces. Tap Save. Next, tap Edit WiFi Password. Type your new password — it must be at least 8 characters and can include letters, numbers, and special characters like ! or #. Tap Save.

The app will show a confirmation message. Your gateway will restart, which takes about two to three minutes. During this time, your WiFi will be offline. Once the restart is complete, your old network name will disappear from the available networks list on your devices.

Change your WiFi name and password through the Xfinity website

Go to xfinity.com and sign in with your Xfinity username and password. Click your username in the top right corner and select My Account. Click Internet in the left menu, then click Manage My WiFi.

You will see your current network name. Click Edit WiFi Name and type your new network name. Click Save. Then click Edit WiFi Password and type your new password. Click Save. The website will confirm the changes and your gateway will restart.

If you are using an older version of the Xfinity website, you may see a link that says WiFi Settings instead of Manage My WiFi. The steps are the same — click it and look for the edit options for your network name and password.

Reconnect your devices after the change

Once your gateway restarts, your phone, laptop, tablet, and any other devices will no longer be connected to your WiFi. On each device, open the WiFi settings and look for your new network name in the list of available networks. Tap or click it, then enter your new password when prompted.

Smart home devices like security cameras, doorbells, and smart speakers will also disconnect. You will need to reconnect each one. The process varies by device — some let you re-enter the password in their app, while others may require you to reset them and set them up again. Check the device's manual or app if you are not sure how to reconnect it.

If a device does not appear in your available networks list after five minutes, restart that device by unplugging it for 30 seconds and plugging it back in. Then try to connect again.

What to do if you forget your new password

You do not need to reset your gateway or change the password again. Open the Xfinity My Account app or website, go to Manage My WiFi, and look at the password field — it will show your current password in dots or asterisks. Some versions of the app and website have an eye icon next to the password field that you can tap to reveal the actual characters.

If the password is still hidden, you can change it to something you will remember more easily. Follow the same steps you used to change it the first time. There is no limit to how many times you can change your WiFi password.

Common mistakes and how to avoid them

The most common mistake is confusing your Xfinity account password with your WiFi password. Your Xfinity account password is what you use to log into My Account and pay your bill. Your WiFi password is what guests and devices use to connect to your network. They are completely separate — changing one does not change the other.

Another common issue is devices not reconnecting after the change. This usually happens because the device is trying to connect to the old network name, which no longer exists. Go into that device's WiFi settings, find the old network name in the list of saved networks, and delete it. Then search for your new network name and connect with the new password.

If your gateway does not restart after you save the changes, wait five minutes and try again. Sometimes the restart takes longer than expected. If it still has not restarted after 10 minutes, unplug the gateway for 30 seconds and plug it back in.

Frequently Asked Questions

Can I change my WiFi name and password from the gateway itself?

No. Xfinity gateways do not have a menu system that lets you change the network name or password by pressing buttons on the device. You must use the Xfinity My Account app or website. This design prevents someone from changing your WiFi settings if they have physical access to the gateway but do not know your Xfinity account password.

Will changing my WiFi password disconnect my internet?

Your internet connection itself will not be affected. Your gateway will restart for two to three minutes, during which your WiFi will be offline. Devices connected by ethernet cable will stay online during this restart. Once the gateway restarts, your WiFi will come back on with the new network name and password.

What if I change my WiFi name but forget to change the password?

Your password stays the same. If you only change the network name, devices will need to find the new network name in their WiFi settings, but they can use the same password they used before. You can change the password separately at any time.

Can I change my WiFi settings if I rent my gateway from Comcast?

Yes. Rented gateways have the same WiFi settings available in My Account as owned gateways. You can change the network name and password whenever you want, and the changes will stay in place even if Comcast sends you a replacement gateway later.

How often should I change my WiFi password?

There is no rule about how often to change it. Change it if you think someone unauthorized has connected to your network, if you are moving and want to prevent previous residents from connecting, or simply if you want to use a password you find easier to remember. You can change it as often as you want.