Change your PlayStation password from your console or online account page

You can change your PlayStation password in two ways: directly on your PS4 or PS5 console, or through your Sony account on a web browser. The console method is faster if you are already signed in. The web method works if you are away from your console or have forgotten your current password. Both routes take about five minutes and require you to know your current password — if you have forgotten it, you will need to reset it through Sony's account recovery page instead.

Your PlayStation password protects access to your games, saved data, payment methods, and personal information linked to your Sony account. Changing it regularly — especially after you share your console with someone else or suspect someone has accessed your account — reduces the risk that someone else can sign in as you.

Key Takeaways

  • On your PS4 or PS5, go to Settings, then Users and Accounts, then Account, then Security, then Password to change it without leaving your console.
  • On a computer or phone, sign into your Sony account at accounts.sony.com, select Security Settings, then Password, and follow the prompts to create a new one.
  • You must enter your current password before you can set a new one, so this method does not work if you have forgotten your password.
  • A strong password contains at least 8 characters and mixes uppercase letters, lowercase letters, numbers, and symbols — avoid using your username or birthdate.
  • After you change your password, you will be signed out of your console and any other devices, and you will need to sign back in with the new password.

Change your password on PS4 or PS5

Start on your console's home screen. Press the PS button on your controller to open the quick menu, then scroll up and select your profile icon in the top left. From there, select Users and Accounts.

Next, select Account, then Security, then Password. The console will ask you to enter your current password to confirm your identity. Type it in carefully — if you make a mistake, you can press the X button to clear and try again. Once you enter the correct password, the screen will show a field for your new password.

Type your new password into the field. PlayStation requires at least 8 characters and recommends mixing uppercase and lowercase letters, numbers, and symbols. Avoid passwords that contain your username, birthdate, or other personal information someone could guess. After you enter your new password, you will see a confirmation field — type the same password again to make sure you did not make a typo. Select Change when both fields match.

Your console will sign you out immediately. You will need to sign back in with your new password before you can play games or access your account. Any other devices where you were signed into this account will also sign out, and you will need to enter the new password there too.

Change your password through your Sony account online

Open a web browser on your computer or phone and go to accounts.sony.com. Sign in with your email address and current password. If you have two-factor authentication turned on, you will also need to enter a code from your phone or authenticator app.

Once you are signed in, look for Security Settings or Account Security in the menu — the exact wording varies depending on your region, but it is always in the account settings area. Select Password or Change Password. The page will ask you to enter your current password again for security.

After you confirm your current password, you will see fields for your new password and a confirmation. Follow the same rules as the console method: at least 8 characters, a mix of uppercase and lowercase letters, numbers, and symbols, and nothing that ties to your personal information. Type your new password twice to make sure it matches, then select Save or Confirm.

Sony will send a confirmation email to the address on your account. Check your email and open the message from Sony to verify the change. You will then be signed out of all devices and will need to sign back in with your new password.

What to do if you have forgotten your password

If you cannot remember your current password, you cannot use either of the methods above — both require you to enter your old password first. Instead, go to accounts.sony.com and select Forgot Your Password. Enter your email address or username, and Sony will send you a link to reset your password.

Click the link in the email and follow Sony's prompts to create a new password. You will need to answer security questions or verify your identity through your phone number or backup email address. Once you have reset your password, sign back into your console with the new one.

Why your password matters for gaming accounts

Your PlayStation password is the main lock on your account. If someone else knows it, they can sign in as you, access your games and saved data, make purchases using any payment method you have saved, and change your account settings. They could also lock you out by changing the password themselves.

This is especially important if you share your console with family members or friends. Even if you trust them, a weak password makes your account vulnerable if their devices are compromised or if they share the password with someone else. Changing your password after someone moves out or stops using your console is a simple way to keep your account secure.

Keep your new password safe

After you change your password, do not share it with anyone — not even customer support. Sony employees will never ask for your password. If someone claims to be from Sony and asks for it, that is a scam.

Write your password down in a physical notebook kept in a safe place, or use a password manager like Bitwarden or 1Password that stores passwords encrypted on your device. A password manager is especially useful if you have many accounts, because you only have to remember one master password and the manager fills in the rest.

If you notice someone else has been playing on your console or accessing your account, change your password immediately and check your account activity on Sony's website. Look for sign-ins from places you do not recognize or purchases you did not make, and report them to Sony right away.

Frequently Asked Questions

Do I need to change my password on my console and online, or just one place?

You only need to change it in one place. Your password is the same across all devices — whether you change it on your PS4, PS5, or through accounts.sony.com, the new password works everywhere. You will be signed out of all devices and will need to sign back in with the new password.

What happens to my games and saved data when I change my password?

Your games and saved data stay exactly where they are. Changing your password only affects how you sign in — it does not delete anything or move your account. Once you sign back in with your new password, you will see all your games and saves as usual.

Can I change my password on my phone?

Yes. Go to accounts.sony.com on your phone's web browser, sign in, and follow the same steps as on a computer. You can also change it on your console. You cannot change it through the PlayStation app itself — you have to use the console or the website.

How often should I change my PlayStation password?

There is no set rule, but changing it once or twice a year is reasonable for most people. Change it sooner if you share your console with someone who no longer uses it, if you use the same password on other accounts, or if you think someone else might know it.

Will changing my password affect my PlayStation Plus subscription?

No. Your subscription is tied to your account, not your password. After you change your password and sign back in, your PlayStation Plus membership will work exactly as before.