You can reconnect Alexa to a new WiFi network using the device's physical buttons, voice commands, or a browser — you do not need the mobile app

The Alexa app is the easiest way to switch WiFi networks, but if you do not have it installed or cannot access it, three other methods work: holding the action button on the device itself to enter setup mode, using voice commands if Alexa is already connected to a network, or visiting Amazon's web-based setup page from a computer. The fastest physical method takes about five minutes and requires only your WiFi password.

Which method you use depends on whether your Alexa device is already connected to a network. If it is, voice commands are quickest. If it is not connected at all, or if voice commands are not working, the physical button method is most reliable.

Key Takeaways

  • Hold the action button (a dot or circle on top of the device) for 15 seconds to reset Alexa and enter WiFi setup mode, then connect from your phone or computer's WiFi settings.
  • If Alexa is already connected to a network, say "Alexa, go into setup mode" or "Alexa, connect to WiFi" to start the process without touching the device.
  • After entering setup mode, look for a network named "Amazon-XXX" in your phone or computer's available WiFi list and connect to it, then open a browser to complete setup.
  • You will need your new WiFi network name and password ready before you start, and the process works the same way for Echo Dots, Echo Shows, and other Alexa devices.

Using the physical button to enter setup mode

The action button is located on top of most Alexa devices — it is a small dot or circle. Press and hold this button for 15 seconds without releasing. The light ring around the device will turn orange, then blue, which signals that Alexa has entered setup mode and is ready to connect to WiFi.

Once the light is blue, open the WiFi settings on your phone or computer. You will see a new network in the available list named something like "Amazon-XXXXXX" (the X's are random characters specific to your device). Select this network and connect to it — no password is required for this temporary connection.

After connecting to the Amazon network, open a web browser and go to amazon.com/setup or 192.168.0.1. A setup page will appear asking you to select your new WiFi network from a list and enter the password. Choose your network, type the password, and select connect. Alexa will join your new network and the setup page will confirm success.

Using voice commands if Alexa is already connected

If your Alexa device is currently connected to a WiFi network, you can start the setup process by speaking to it. Say "Alexa, go into setup mode" or "Alexa, connect to WiFi." The device will respond and the light ring will turn orange and then blue, just as it does with the button method.

From this point, follow the same steps as the physical button method: connect to the Amazon-XXXXXX network from your phone or computer, open a browser to amazon.com/setup or 192.168.0.1, select your new network, enter the password, and confirm. Voice commands work only if Alexa can already hear and understand you, so if your device is offline or not responding, use the button method instead.

Using a computer browser without a phone

If you do not have a smartphone or prefer to use a computer, the process is identical except you will connect your computer to the temporary Amazon network instead. After holding the action button for 15 seconds and seeing the blue light, go to your computer's WiFi settings, find and select the Amazon-XXXXXX network, and connect.

Then open any web browser and navigate to amazon.com/setup or type 192.168.0.1 in the address bar. The setup page will appear on your computer screen. Select your new WiFi network from the list, enter your password, and submit. Your Alexa device will connect to the new network and you can disconnect your computer from the temporary Amazon network.

What to do if setup mode will not start

If the light ring does not turn blue after holding the button for 15 seconds, the device may not be responding. Try unplugging Alexa from power for 30 seconds, then plug it back in and wait for the light to stabilize. Once it is fully powered on, try holding the action button again for 15 seconds.

If the device still does not enter setup mode, check whether it is already in setup mode — the light may already be blue or orange. If you see the Amazon-XXXXXX network in your WiFi list, your device is ready; connect to it and proceed with the browser setup. If you do not see this network appear after waiting two minutes, try a factory reset by holding the action button for 40 seconds instead of 15, which will erase all settings and force the device into setup mode.

Connecting multiple Alexa devices to the same new network

If you have more than one Alexa device, you will need to reconnect each one separately. The process is the same for each device, but you will do it one at a time. After the first device successfully connects to your new network, unplug it, then repeat the button-hold or voice command process with the second device.

Each device will create its own temporary Amazon-XXXXXX network when it enters setup mode, so you will not see multiple networks at once. This prevents confusion and ensures you are connecting the correct device to your new WiFi. Once all devices are connected, they will all appear in your Alexa app (if you install it later) under the same household and network.

Troubleshooting common connection problems

If Alexa connects to the temporary Amazon network but the setup page does not load, try typing 192.168.0.1 instead of amazon.com/setup — some networks block the full URL. If neither address works, disconnect from the Amazon network and reconnect to it, then try again. Make sure you are still connected to the Amazon-XXXXXX network and not your regular WiFi while doing this.

If the setup page loads but Alexa cannot find your new WiFi network in the list, your network may be hidden. In this case, look for an option to enter the network name manually instead of selecting from the list. Type your network name exactly as it appears in your WiFi settings, including capital letters and spaces, then enter your password and submit.

If Alexa connects to your new network but then loses connection after a few minutes, the password may be incorrect. Return to setup mode and try entering the password again, making sure there are no extra spaces or typos. If your WiFi network uses special characters in the password, type them carefully — passwords are case-sensitive.

Frequently Asked Questions

Do I need to delete the device from my account before reconnecting to a new WiFi network?

No. Reconnecting to a new WiFi network does not require you to remove the device from your account. The device stays registered to your account; it simply switches which network it uses to communicate. You only need to remove a device if you are giving it away or selling it.

What if I forgot my new WiFi password?

You will need the password to complete setup. If you do not remember it, log into your router's settings from a computer or phone connected to that network, or contact your internet provider. Most routers have a sticker on the back with instructions for accessing the settings page. Once you have the password, you can proceed with Alexa setup.

Can I use a 5GHz WiFi network instead of 2.4GHz?

Most Alexa devices work on both 2.4GHz and 5GHz networks, but some older models support only 2.4GHz. If your new network offers both bands, try connecting to the 2.4GHz band first. If that does not work or you prefer 5GHz, check your device's specifications on Amazon's website to confirm it supports that frequency.

How long does it take for Alexa to fully connect after I enter the password?

The setup page usually shows a confirmation message within 30 seconds. After that, wait another minute or two for Alexa to fully boot up and test the connection. The light ring will turn solid blue or green when the device is ready to use. If the light stays orange or flashing, wait a bit longer before trying to use voice commands.

Will my Alexa routines and settings transfer to the new WiFi network?

Yes. Your routines, smart home device connections, music preferences, and other settings are stored in your Amazon account, not on the device itself. Once Alexa reconnects to any WiFi network and signs back into your account, all your settings will be there. You do not need to set anything up again.