Your Roku PIN is a four-digit code stored in your account settings, not on the device itself

Your Roku PIN is a security code you set up to prevent unauthorized purchases or changes to your account. It lives in your Roku account online, not printed anywhere on your Roku player or remote. If you have forgotten it, you can view it by signing into your Roku account on a computer or phone — the PIN appears in plain text once you are logged in.

The PIN is different from your Roku password. Your password gets you into your account; your PIN protects purchases and settings changes on the actual device. You will need the PIN if someone tries to buy a channel, change payment methods, or modify account settings while using your Roku player.

Key Takeaways

  • Your Roku PIN is stored in your online account, not on the device, and you can see it by logging into your Roku account on any web browser.
  • Go to my.roku.com, sign in with your email and password, then look for the PIN in your account settings or security section.
  • If you have forgotten your Roku password, you will need to reset it before you can view your PIN.
  • You can change your PIN to a new four-digit code at any time from the same account settings page.

How to find your PIN on the Roku website

Open a web browser on your computer or phone and go to my.roku.com. Enter the email address and password you use for your Roku account, then click Sign In. Once you are logged in, look for a section called Account, Settings, or Security — the exact name depends on which Roku account page you land on.

In that section, you should see a field labeled PIN or Parental Controls PIN. Your four-digit PIN will be displayed there. Write it down or take a screenshot so you have it saved. If you do not see a PIN field, try clicking on a Security or Privacy tab within your account settings.

What to do if you forgot your Roku password

If you cannot remember the password to your Roku account, you cannot view your PIN until you reset it. Go to my.roku.com and click the "Forgot password?" link below the sign-in box. Enter the email address connected to your account.

Roku will send you a password reset link to that email. Click the link, create a new password, and sign in again. Once you are back in your account, you can find your PIN in the settings section as described above.

Changing your PIN to something you will remember

If your current PIN is hard to remember, you can change it to a new four-digit code. Sign into my.roku.com, go to your account settings, and find the PIN field. Look for an Edit, Change, or pencil icon next to it. Click that icon and enter a new four-digit number of your choice.

Roku will ask you to confirm the new PIN by entering it a second time. Once you save it, the change takes effect immediately on all your Roku devices linked to that account. Write down your new PIN and keep it somewhere safe — a notebook, a password manager, or a note on your phone.

Why you might need your PIN and when it gets asked for

Your Roku PIN is required when someone tries to make a purchase through a channel app, add or remove a payment method from your account, or change certain settings on the device itself. If you have set up parental controls, the PIN also prevents others from accessing restricted content.

The PIN prompt appears on your TV screen when the action is attempted. You enter it using your Roku remote. If you do not have the PIN and someone enters it incorrectly three times, the device locks that action for a period of time as a security measure.

Resetting your PIN if you cannot access your email

If you have lost access to the email address connected to your Roku account, you cannot reset your password and therefore cannot view your PIN online. In this case, contact Roku support through their website at roku.com/en/support. You will need to verify that you own the account by providing information like the email address on file, the serial number of your Roku device, or details about your account history.

Roku support can help you regain access to your account or reset your PIN directly. The process may take a few business days, so plan ahead if you need your PIN urgently.

Frequently Asked Questions

Is my Roku PIN the same as my password?

No. Your password signs you into your Roku account online. Your PIN is a separate four-digit code that protects purchases and settings changes on your Roku device. You need both to fully secure your account.

Can I use any four-digit number for my PIN?

Yes. Your PIN can be any four-digit combination from 0000 to 9999. Roku does not restrict which numbers you choose, so pick something you can remember but others cannot easily guess.

What happens if I enter my PIN wrong three times?

Your Roku device will lock that particular action for a set period of time, usually 15 to 30 minutes. After the lockout expires, you can try again. This is a security feature to prevent someone from guessing your PIN.

Do I need a PIN if I live alone?

A PIN is optional, but Roku recommends setting one to prevent accidental purchases. Even if you live alone, a PIN protects against unauthorized charges if someone gains temporary access to your device or account.

Can I remove my PIN entirely?

Some Roku account settings allow you to disable the PIN requirement, though the exact option depends on your account type and Roku device model. Check your account settings on my.roku.com to see if you can turn off PIN protection.