Cancel Clear by calling their customer service line or through your online account

To cancel Clear, you have two main routes: call Clear's customer service team at 1-855-235-2738, or log into your Clear account online and cancel through your account settings. The phone route is faster if you want to speak to someone directly. The online route works if you prefer to handle it yourself without a call. Either way, Clear will stop charging you after your current billing cycle ends — they do not refund the portion of the month you have already paid.

Clear is a membership service that gives you expedited security screening at airports and some other venues. If you signed up for a monthly or annual plan, the cancellation process is the same regardless of which you chose. The key thing to know is that cancellation takes effect at the end of your current billing period, not immediately.

Key Takeaways

  • Call 1-855-235-2738 or log into your Clear account online to cancel your membership.
  • Cancellation takes effect at the end of your current billing cycle, not right away.
  • Clear does not refund the portion of your current billing period that remains after you cancel.
  • If you cancel online, you may see a prompt asking why you are leaving — you can skip this or answer it, but either way your cancellation will go through.
  • After cancellation, you can still use your Clear membership until your billing cycle ends.

How to cancel through your online account

Log into your Clear account at clear.tsa.gov using your email and password. Once you are logged in, look for "Account Settings" or "Membership" in the menu — the exact wording depends on which version of the website you see, but it will be in the upper right or in a sidebar menu. Click on it.

Find the section that says "Manage Membership" or "Billing" and look for a button or link that says "Cancel Membership." Click it. Clear will ask you why you are canceling — you can select a reason from the list or skip this step. After you confirm, you will see a message saying your cancellation is complete. Your membership will remain active through the end of your current billing period, and Clear will stop charging you after that date.

Keep your confirmation email or screenshot of the cancellation confirmation. If Clear charges you again after your billing cycle ends, you will have proof that you canceled.

How to cancel by phone

Call Clear customer service at 1-855-235-2738. The line is open Monday through Friday, 8 a.m. to 8 p.m. Eastern time, and Saturday and Sunday, 9 a.m. to 6 p.m. Eastern time. Tell the representative you want to cancel your membership. They may ask why you are canceling or offer you a discount to keep your membership — you can decline either offer.

The representative will confirm your cancellation and give you a reference number. Write down this number or ask them to email you a confirmation. Like the online cancellation, your membership stays active through the end of your current billing cycle, and you will not be charged after that.

What happens to your Clear membership after you cancel

Your Clear card or app access will stop working after your current billing cycle ends. If you have a physical Clear card, you can throw it away or keep it — it will not work at security checkpoints once your membership expires. If you use the Clear app on your phone, the app will remain on your phone but will not let you use Clear's services.

If you cancel in the middle of a billing cycle, you can still use Clear until that cycle ends. For example, if you have a monthly membership that renews on the 15th of each month and you cancel on the 5th, you can use Clear from the 5th through the 14th. On the 15th, your membership will expire and you will not be charged.

If you want to pause instead of cancel

Clear does not offer a formal pause or suspension option. Your only choices are to keep your membership active or cancel it. If you think you might use Clear again in the future, canceling now and signing up again later is an option — there is no penalty for rejoining, though you will need to go through the signup process again, which includes identity verification.

If you are canceling because of cost, ask the customer service representative whether any discounts or promotions are currently available. They cannot always offer one, but it is worth asking before you finalize the cancellation.

Troubleshooting if your cancellation does not go through

If you tried to cancel online and the button did not work, try a different web browser or clear your browser's cache and cookies, then log back in. If the problem persists, call customer service instead — they can cancel over the phone without any technical issues.

If you canceled but Clear charged you again after your billing cycle ended, contact customer service right away with your cancellation confirmation number. They can review the charge and issue a refund if the cancellation was processed correctly on their end. Keep records of all your cancellation confirmations and billing statements so you have proof of what happened.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

No. Clear does not refund unused portions of your current billing cycle. If you cancel on the 5th of a month and your billing cycle runs from the 1st to the 30th, you will not receive a refund for the days from the 5th to the 30th. Your membership simply stops working after the 30th.

Can I cancel my Clear membership if I have a family plan?

Yes, but canceling the plan cancels it for all members on that plan, not just you. If you want to remove only yourself from a family plan, call customer service — they may be able to remove you as an individual member while keeping the plan active for others, though this depends on how your plan is set up.

How long does it take for Clear to stop charging me after I cancel?

Clear stops charging you after your current billing cycle ends. If your cycle ends on the 15th and you cancel on the 10th, you will not see another charge after the 15th. If you see a charge after your cycle ends, contact customer service with your cancellation confirmation.

Do I need to cancel before my annual membership renews?

Yes. If you have an annual membership that renews on a specific date, you must cancel before that date to avoid being charged for another year. Once the renewal charge goes through, you can still cancel, but you will not get a refund for the year you just paid for.

What if I forgot my Clear password and cannot log in to cancel?

Call customer service at 1-855-235-2738 and they will cancel your account over the phone. You do not need to log in to cancel — the representative can do it with your email address and account information.