Cancel any Amazon subscription from your account settings

You can cancel most Amazon subscriptions — Prime, Kindle Unlimited, Prime Video, music services, and others — directly from your Amazon account without calling anyone. The process takes about two minutes and works the same way for nearly every subscription Amazon offers.

The cancellation takes effect immediately for some subscriptions and at the end of your current billing period for others. Amazon will tell you which applies to yours before you confirm the cancellation, so you will know exactly when it stops.

Key Takeaways

  • You cancel subscriptions from the "Memberships and subscriptions" section of your Amazon account, not from the app or a product page.
  • Amazon shows you the cancellation date before you confirm, so you will know whether it stops right away or at the end of your billing cycle.
  • If you cancel Prime, you lose access to Prime Video, Prime Music, and Prime Reading immediately, but keep any Kindle books you own.
  • Cancelling a subscription does not delete your Amazon account or affect your shopping history and saved items.
  • If you change your mind within a few days, you can usually restart the same subscription from your account settings.

Step 1: Sign in and find your subscriptions

Go to Amazon.com and sign in with your email and password. If you are already signed in, move to step 2.

Once signed in, hover over the "Account & Lists" menu in the top right corner of the page. Click "Account" from the dropdown menu. On the account page, look for a section called "Memberships and subscriptions" — it appears on the left side under your name. Click on it.

If you do not see "Memberships and subscriptions" on the left menu, scroll down the page. It may also appear under a section labeled "Your account" or "Settings". On a phone or tablet, tap the menu icon (three horizontal lines) at the top left, then scroll to find "Memberships and subscriptions".

Step 2: Locate the subscription you want to cancel

The "Memberships and subscriptions" page shows every active subscription tied to your account. You will see the subscription name, the next billing date, and a button to manage or cancel it.

Find the subscription you want to cancel in the list. Common ones include Amazon Prime, Kindle Unlimited, Prime Video, Amazon Music Unlimited, and Audible. Click the "Manage" or "Cancel subscription" button next to it — the exact wording depends on which subscription you are cancelling.

If you have multiple subscriptions and are not sure which one you want to cancel, check the billing date. That tells you how much you are paying and when the next charge hits. This is also where you can see if a subscription is paused rather than active.

Step 3: Confirm the cancellation

After you click "Manage" or "Cancel subscription", Amazon shows you a confirmation screen. Read the date it displays — this is when your subscription actually stops. For Prime, this is usually the end of your current billing period. For some other subscriptions, it stops right away.

Amazon also shows you what you will lose access to. For example, cancelling Prime means you lose Prime Video, Prime Music, and Prime Reading, but you keep any Kindle books you have already bought. Click the "Cancel subscription" button to finish.

You will see a final confirmation message saying your subscription has been cancelled. Amazon also sends a confirmation email to the address on your account. Keep this email for your records.

What happens to Prime Video and other bundled services

If you cancel Amazon Prime, you lose access to Prime Video, Prime Music, Prime Reading, and Prime Gaming at the same time. These are all included in Prime, so they stop when Prime stops.

However, if you subscribed to Prime Video as a standalone service (not as part of Prime), you can cancel it separately without affecting Prime. The same applies to Kindle Unlimited, Audible, and other services that work independently. Check your "Memberships and subscriptions" page to see which services are bundled and which are separate.

Cancelling a subscription does not delete any content you own. Kindle books you bought stay in your library. Audiobooks from Audible remain in your account. You just lose the ability to borrow new titles or stream new content once the subscription ends.

Restart a subscription you cancelled

If you change your mind within a few days of cancelling, you can usually restart the same subscription from your "Memberships and subscriptions" page. Look for a button that says "Restart" or "Renew" next to the cancelled subscription.

When you restart, your billing date resets. If you cancelled Prime on the 15th and restart it on the 18th, your new billing cycle begins on the 18th. You will not be charged for the days you were not subscribed.

If you do not see a restart option, the subscription may have been cancelled too long ago or may not support restarting. In that case, you can sign up for it again as a new subscription, though you may not receive any promotional pricing that was part of your original offer.

Cancelling subscriptions from the Amazon app

You can also cancel subscriptions using the Amazon mobile app, though the steps are slightly different. Open the app and tap the menu icon (three horizontal lines) at the bottom right. Scroll down and tap "Account".

Tap "Memberships and subscriptions" — it appears under the "Your account" section. Find the subscription you want to cancel and tap "Manage subscription" or "Cancel subscription". Follow the same confirmation steps as you would on a computer.

The app sometimes takes longer to load the subscriptions page than the website does. If the page appears blank, try closing the app completely and opening it again. Make sure you are signed in with the correct Amazon account if you have more than one.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of a billing cycle?

Amazon does not refund partial months for most subscriptions. If you cancel Prime on the 10th and your billing cycle runs through the 30th, you keep access until the 30th but do not receive money back for the unused days. Some promotional subscriptions have different rules — check your confirmation email to see what applies to yours.

Can I cancel a subscription someone else gave me as a gift?

Yes. Gift subscriptions appear in your "Memberships and subscriptions" page just like ones you paid for yourself. You can cancel a gift subscription at any time, and the person who gave it to you will not be charged again unless they renew it separately.

What if I cannot find the subscription I want to cancel?

Make sure you are signed in to the correct Amazon account — you may have more than one. If the subscription still does not appear, it may already be cancelled or paused. Check your email for recent subscription confirmations to confirm which account it is tied to. If you still cannot locate it, contact Amazon customer service through your account.

Does cancelling Prime affect my Amazon shopping account?

No. Cancelling Prime does not delete your account, change your address, remove your payment methods, or affect your order history. You can still shop on Amazon and use all the same features — you just lose free shipping, Prime Video, and other Prime-only benefits.

Can I cancel a subscription and then sign up again for a promotional price?

Sometimes. Amazon occasionally offers promotional pricing to people who cancel and then restart a subscription. However, this is not may provide, and the offer depends on your account history and current promotions. When you restart, Amazon will show you what price applies before you confirm.