Cancel a subscription directly through your Roku account

The fastest way to stop a subscription is through your Roku account settings on the device itself or on Roku's website. Go to Settings > Subscriptions on your Roku device, find the subscription you want to stop, and select it. You'll see a Cancel Subscription button. Choose it, confirm the cancellation, and the subscription ends — usually right away, though some services may let you finish the current billing period.

If you prefer to use a computer or phone, log into your Roku account at roku.com, go to Subscriptions in your account settings, and follow the same steps. This method works whether you signed up through Roku's channel store or through a channel's own payment system.

Keep in mind that canceling through Roku stops the charge on your Roku bill, but it does not delete your account with the service itself. If you signed up for a free trial and cancel before it ends, you won't be charged when the trial expires.

Key Takeaways

  • Cancel most subscriptions by going to Settings > Subscriptions on your Roku device and selecting Cancel Subscription next to the service you want to stop.
  • You can also cancel through roku.com by logging in, finding Subscriptions in your account, and choosing the service to remove.
  • Canceling through Roku stops future charges but does not close your account with the streaming service — you can resubscribe later without creating a new account.
  • If you signed up for a free trial, canceling before the trial ends prevents any charge when the trial period expires.
  • Some services let you finish watching until the end of your current billing period after you cancel, while others stop access right away.

What happens after you cancel

After you cancel, Roku stops charging your payment method on the next billing date. Most services cut off access immediately, though a few let you keep watching until your current billing cycle ends — check the confirmation message to see which applies to your subscription.

Your account with the streaming service remains active. If you log back in later, your watchlist, preferences, and viewing history usually stay in place. This means you can resubscribe without starting from scratch, though some services delete your account data after a long period of inactivity.

Cancel a subscription through the channel itself

Some streaming services let you manage your subscription within their own app instead of through Roku's settings. Open the channel, look for Account, Settings, or Subscription (the exact name varies), and find the option to cancel or manage your plan.

This method works the same way as canceling through Roku — it stops the charge and ends your subscription. Use whichever method feels easier, since both reach the same result. If you're unsure where to cancel, the confirmation email you received when you first subscribed often lists both options.

If you can't find the cancel button

Some older subscriptions or services added before Roku's current system may not show up in your Subscriptions list. Check your Roku account page at roku.com under Billing or Payment Methods to see all charges tied to your account, including older ones.

If a subscription still appears in your Roku bill but not in the Subscriptions menu, contact Roku Support through the help section at roku.com. Have your account email and the name of the service ready. They can locate the subscription and cancel it for you, or tell you whether the charge is something other than a subscription (like a one-time rental or purchase).

Stopping charges from a specific payment method

If you want to prevent charges on a particular credit card or payment method, you can remove it from your Roku account. Go to Settings > Payment Method on your device, or log into roku.com and find Payment Methods in your account. Select the card you want to remove and delete it.

Removing a payment method stops Roku from charging it, but it does not cancel your subscriptions. If you have active subscriptions, Roku will ask you to add a new payment method before you can remove the old one. Add a different card first, then remove the original one.

Resubscribing after you cancel

You can resubscribe to any service you canceled at any time. Go back to the channel in your Roku device, select the subscription option, and follow the steps to sign up again. Your old account is still there — you won't need to create a new one or re-enter your information, though you may need to confirm your password.

If the service offers a free trial, check whether you're still within the trial period or whether you've already used your one free trial. Some services let you use a trial only once per account, while others offer new trials if you've been away for a certain length of time.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

Most services do not refund the current month's charge, even if you cancel on the first day of your billing cycle. Some services let you watch until the end of the month after you cancel, while others stop access right away. Check your cancellation confirmation to see what applies to your service.

Can I pause a subscription instead of canceling it?

Roku does not have a built-in pause feature for subscriptions. You either keep paying or cancel. Some individual services (like Disney+ or Hulu) offer pause options within their own apps, so check the service's settings before you cancel. If you pause through their app, Roku will still show the subscription as active.

What if I cancel but the charge still appears on my bill?

Check your billing date — if you canceled after your billing cycle already started, the charge may be for the current month and will be the last one. If you see a charge after your next billing date, contact Roku Support with your cancellation confirmation. They can investigate whether the subscription was actually canceled or if there's a billing error.

Do I lose my watchlist and saved shows when I cancel?

Your watchlist and viewing history stay in your account with the streaming service, not with Roku. When you resubscribe, log back in with the same email and password, and your data will be there. If the service deletes inactive accounts after a long period, you may lose that data, but most services keep it for at least a year.

Can I cancel a subscription on my phone if I don't have the Roku device with me?

Yes. Log into roku.com on any web browser, go to your account settings, find Subscriptions, and cancel from there. You can also open the streaming service's app on your phone and cancel through their own settings if they offer that option. Both methods work equally well.