Cancel Amazon Prime through your account settings

You can stop your Amazon Prime membership at any time through the Amazon website or mobile app. The process takes about two minutes and you will not lose access to Prime benefits immediately — you keep them through the end of your current billing period, whether that is monthly or annual.

Open Amazon.com and sign in to your account. Go to Account (the icon in the top right corner), then select Prime membership from the dropdown menu. On the membership page, scroll down and click Manage membership. You will see a button labeled Cancel membership — click it and follow the prompts to confirm.

Amazon will ask you why you are canceling. You do not have to answer this question, but if you do, Amazon sometimes offers a discount to keep you as a member. If you see a discount offer and want to stay, you can accept it here. If you want to leave, skip the offer and continue to the final confirmation screen.

Key Takeaways

  • Canceling Prime through your account settings takes effect immediately, but you keep all Prime benefits through the end of your current billing period.
  • You can cancel on the Amazon website or in the mobile app by going to Account, then Prime membership, then Manage membership.
  • Amazon may offer you a discount to stay — you can accept or decline before your cancellation is final.
  • If you cancel an annual membership partway through the year, Amazon will refund the unused portion to your original payment method.
  • You can restart your membership at any time by going back to the same page and selecting the option to renew.

What happens to your money when you cancel mid-year

If you paid for an annual Prime membership and cancel before the year is up, Amazon refunds the unused portion. The refund goes back to the payment method you used to buy the membership — the same credit card, debit card, or other account you charged it to originally.

The refund usually appears within three to five business days, though it can take longer depending on your bank. If you paid with a gift card balance, the money goes back into your Amazon account as a gift card balance that you can spend on anything.

Monthly memberships do not get refunded if you cancel mid-month. Your membership ends on your next billing date, and you are charged nothing after that. If you cancel on the 15th of a month and your billing date is the 20th, you keep Prime until the 20th and are not charged again.

Cancel Prime through the mobile app

The steps are the same on the Amazon mobile app as they are on the website. Open the app and tap the menu icon (three horizontal lines) at the bottom right. Tap Account, then Prime membership. Tap Manage membership and then Cancel membership.

Some older versions of the app may have slightly different menu labels, but the path is always Account → Prime membership → Manage membership → Cancel. If you cannot find the Prime membership option in your Account menu, update the app to the latest version and try again.

What you lose and keep after canceling

After your current billing period ends, you lose access to free two-day shipping, Prime Video, Prime Music, Prime Reading, and any other Prime benefits. You can still use your Amazon account to shop and make purchases — you just pay standard shipping rates and cannot watch Prime Video content.

Any content you saved in Prime Video or Prime Reading stays in your account, but you cannot watch or read it until you restart your membership. Your Amazon purchase history, saved addresses, and payment methods all stay the same.

If you have an Amazon Household set up with family members sharing your Prime membership, those family members lose access to Prime when your membership ends. You can set up a new Household later if you restart Prime.

Restart your Prime membership later

You can restart your membership at any time by going back to the Prime membership page and selecting the option to renew. Amazon does not charge you a restart fee — you just pay the current Prime price for a new monthly or annual term.

If you canceled recently, Amazon may offer you a discount to come back. These offers vary and are not always available, but it is worth checking the Prime membership page to see what is being offered before you restart at full price.

If you cannot find the cancel button

If you are looking at your Prime membership page and do not see a Cancel membership button, you may be looking at the wrong page. Make sure you are on the Manage membership page, not just the main membership page. The button is always at the bottom of the Manage membership page.

If you still cannot find it, sign out of your Amazon account completely and sign back in. Sometimes the page does not load correctly the first time. If the button still does not appear after signing out and back in, contact Amazon Customer Service through the Contact Us link at the bottom of any Amazon page.

Amazon Customer Service can cancel your membership for you over chat or phone if you are having trouble doing it yourself. They can also answer questions about refunds or help you restart your membership if you change your mind.

Frequently Asked Questions

Do I lose Prime benefits immediately after I cancel?

No. You keep all Prime benefits through the end of your current billing period. If you cancel on the 10th and your next billing date is the 25th, you have Prime until the 25th. After that date, your membership is gone.

Can I get a refund if I cancel my annual membership?

Yes. Amazon refunds the unused portion of your annual membership to your original payment method within three to five business days. If you paid with a gift card balance, the refund goes back into your Amazon account as a gift card balance.

What happens to my Prime Video watchlist when I cancel?

Your watchlist and saved content stay in your account, but you cannot watch or read anything until you restart your membership. When you restart, all your saved content is still there.

Can I cancel Prime if I have an active Amazon Household?

Yes, but all family members in your Household lose Prime access when your membership ends. You can set up a new Household later if you restart Prime, or a family member can start their own Prime membership.

Will Amazon charge me again if I cancel and then restart later?

No. Canceling stops all future charges. If you restart your membership weeks or months later, you are charged only for the new membership term you choose — there is no restart fee or penalty.