You can cancel Amazon Prime through your account settings in seconds, and you'll keep your benefits through the end of your current billing period

To cancel, sign into your Amazon account on any device, go to Your Account (the menu icon in the top left on mobile, or the account dropdown on desktop), then select Prime Membership. On that page, you'll see a button labeled Cancel Membership or End Membership. Click it, choose your reason (optional), and confirm. Amazon will send you a confirmation email within minutes.

Your Prime benefits — free two-day shipping, Prime Video, Prime Music, and everything else included in your membership — stay active until your current billing cycle ends. You won't be charged again after that date. If you cancel mid-month, you don't get a refund for the unused portion.

Key Takeaways

  • Cancel through Your Account > Prime Membership > Cancel Membership on Amazon's website or app.
  • Your Prime benefits continue until the end of your current billing period, even after you cancel.
  • Amazon does not refund the unused portion of your membership if you cancel mid-cycle.
  • You can reactivate Prime at any time after cancellation without losing your account history or saved items.

Where to find the cancel button on different devices

On a computer, sign in to Amazon.com, click the account icon in the top right corner, and select Your Account from the dropdown menu. Look for Prime Membership in the list of account settings. On that page, scroll down until you see the cancellation option.

On the Amazon mobile app, tap the menu icon (three horizontal lines) in the bottom right, then tap Your Account. Scroll down to find Prime Membership, tap it, and look for the cancellation button. The exact wording and button placement can shift slightly between app updates, but the path is always the same.

If you signed up for Prime through a third-party service — like through Apple, Google Play, or a carrier like Verizon — you may need to cancel through that service instead. Amazon's cancellation page will tell you if that's the case.

What happens to your account and data after you cancel

Canceling Prime does not close your Amazon account or delete your purchase history, saved addresses, payment methods, or wish lists. Everything stays exactly as it was. You can still shop on Amazon and use your account normally — you just won't have Prime shipping or access to Prime Video and other Prime-only benefits.

Your Prime Video watchlist, ratings, and viewing history remain saved. If you reactivate Prime later, all of that comes back immediately. The same applies to Prime Music playlists and any other Prime-specific features you used.

Refunds and what you lose immediately

Amazon does not refund the portion of your membership you haven't used yet. If you paid $139 for an annual membership and cancel after three months, you lose the remaining nine months of payment. Monthly memberships work the same way — cancel on day 15 of a 30-day cycle, and you lose the remaining 15 days.

The moment you confirm cancellation, you lose access to Prime Video, Prime Music, Prime Reading, and any other Prime-exclusive perks. Free two-day shipping ends immediately, though any orders already placed with Prime shipping will still arrive with that shipping method. You'll see standard shipping rates on new orders from that point forward.

How to pause Prime instead of canceling

If you're not ready to cancel permanently, Amazon offers a Pause Membership option on the same Prime Membership page. This temporarily suspends your membership for up to three months without canceling it outright. You won't be charged during the pause, and your membership resumes automatically when the pause ends.

Pausing is useful if you know you won't use Prime for a few months but want to keep your membership active. You can pause multiple times, though there are limits to how often you can do it in a year. Check the page for your account's current pause options.

Reactivating Prime after cancellation

You can restart your Prime membership at any time after canceling. Go back to the Prime Membership page in Your Account and select Restart Membership or Join Prime. You'll be charged the current membership price (which may differ from what you paid before), and your benefits resume immediately.

Amazon sometimes offers discounts to former members who reactivate — you may see a promotional price when you go to restart. These offers vary and are not may provide, but it's worth checking before you complete the restart.

Canceling a Prime membership you didn't start

If someone else started a Prime membership on your account — a family member, a friend, or someone with access to your login — you can still cancel it the same way. Go to Prime Membership in Your Account and click Cancel. You don't need permission from whoever started it.

If you think someone started a Prime membership without your knowledge, check your payment method to confirm the charges. You can also contact Amazon's customer service to review the membership history and ask about refunds if the membership was started fraudulently.

Frequently Asked Questions

Can I get a refund if I cancel Prime mid-cycle?

No. Amazon does not refund unused portions of your membership. If you cancel on day 15 of a 30-day monthly cycle, you lose the remaining 15 days of payment. Your benefits stay active through the end of your current billing period, but you won't receive money back.

Will my Prime Video shows and movies disappear if I cancel?

Yes. Once your membership ends, you lose access to Prime Video content. Your watchlist and viewing history stay saved in your account, so if you reactivate Prime later, you can pick up where you left off. Any movies or shows you purchased (rather than watched through Prime) remain in your library.

What if I cancel but still have an active Prime order?

Orders you placed before canceling will still arrive with the shipping method you selected. If you chose Prime two-day shipping, that order ships with two-day delivery even though your membership is canceled. New orders placed after cancellation will show standard shipping rates instead.

Can I cancel Prime if I'm in the middle of a free trial?

Yes. You can cancel during a free trial without being charged. Your trial benefits end immediately when you cancel, not at the end of the trial period. If you want to use the full trial, wait until the last day to cancel.

Do I need to contact Amazon customer service to cancel?

No. You can cancel entirely through your account settings without calling or emailing anyone. If you run into trouble finding the cancel button or have questions about your specific situation, Amazon's chat and phone support can help, but cancellation itself is self-service.