You cannot retrieve your Spotify password, but you can reset it in minutes
Spotify does not store passwords in a way that lets anyone — including Spotify support — look them up and send them to you. This is actually a security feature: it means even if someone breaks into Spotify's systems, they cannot steal your password. Instead, you reset it by proving you own the email address on your account.
The reset process takes about five minutes and works whether you remember your password or not. You will need access to the email address connected to your Spotify account.
Key Takeaways
- Spotify passwords cannot be retrieved because Spotify does not keep a copy you can recover — you must reset it instead.
- Go to the Spotify login page, click "Can't log in?", and enter your email address to start a password reset.
- Spotify sends a reset link to your email that works for 24 hours; if you do not see it, check your spam folder.
- If you no longer have access to your account email, you will need to contact Spotify support with proof of identity.
Reset your password through the Spotify login page
Start at accounts.spotify.com/login. Below the password field, you will see a link that says "Can't log in?" Click it.
Enter the email address connected to your Spotify account. Spotify will send a password reset link to that email. Check your inbox — the email comes from noreply@spotify.com and usually arrives within a few minutes.
Open the email and click the reset link. It takes you to a page where you create a new password. Make it something you have not used before on Spotify. Once you save it, you can log in with your email and new password.
What to do if you do not receive the reset email
Check your spam or junk folder first. Spotify emails sometimes land there by mistake. If you find it, mark it as "not spam" so future emails arrive in your inbox.
If the email is not in spam, wait a few minutes and try again. Go back to the login page, click "Can't log in?", and re-enter your email. Spotify will send another reset link. You can request multiple reset emails — each new one replaces the old one.
If you still do not receive anything after waiting 10 minutes, the email address on your account may be wrong or no longer active. Move to the next section.
If you cannot access your account email
If the email address on your Spotify account no longer works — you closed it, lost access to it, or it was compromised — you cannot reset your password through the normal route. You will need to contact Spotify support directly.
Go to support.spotify.com and click "Contact Us" at the bottom of the page. Choose "Account and login" as your issue. Spotify will ask you to describe the problem and may request proof that you own the account — usually the payment method on file, the date you created it, or a list of playlists you remember making.
Response times vary. Spotify support typically replies within a few business days, though it can take longer during high-volume periods. Keep your original message and any reference number Spotify sends you — you may need it if you follow up.
Prevent this from happening again
Once you have reset your password and logged back in, update your account email if it has changed. Go to accounts.spotify.com, sign in, and click "Edit profile." You can change your email address there. Spotify will send a confirmation link to the new address — click it to complete the change.
Keep your recovery email current. If you ever lose access to your Spotify account, a working email is the fastest way back in. If you use a work email or a temporary email service, switch to a personal email you control long-term. You should also consider turning on two-factor authentication if Spotify offers it on your account type — this adds a second verification step when you log in from a new device.
Why Spotify does not let you retrieve your password
When you create a Spotify account, your password is run through a mathematical function called a hash. This function is one-way: it turns your password into a scrambled code, but that code cannot be reversed back into your original password. Spotify stores only the scrambled code, not the password itself.
This design means that even if hackers steal Spotify's entire database, they get only the scrambled codes. Without the original password, those codes are useless to them. It is why Spotify cannot send you your password — the company literally does not have it to send. A reset is the only secure option.
Frequently Asked Questions
Can Spotify tell me what my password is?
No. Spotify stores passwords in an encrypted form that cannot be reversed. Even Spotify employees cannot see your password. This protects you if Spotify's systems are ever breached. The only option is to reset it.
How long does the password reset link stay active?
The reset link in the email works for 24 hours. After that, it expires and you have to request a new one. If you miss the window, go back to the login page and click "Can't log in?" again.
What if I forgot the email address on my account?
If you remember your password, log in to accounts.spotify.com and check your profile — your email is listed there. If you do not remember your password and cannot guess your email, contact Spotify support with details about your account like your username or a payment method you used.
Will resetting my password log me out on other devices?
Not automatically. You will stay logged in on phones, tablets, and computers until you manually log out or Spotify clears your sessions. If you think someone else has access to your account, go to accounts.spotify.com/login, sign in with your new password, scroll to "Your devices," and click "Sign out everywhere" to end all sessions at once.
Is there a way to recover my password without using email?
No. Email is the only recovery method Spotify uses. If you cannot access your email, you must contact Spotify support. Have your username, account creation date, or payment information ready to prove you own the account.