Change your email in Account Settings

To change the email address on your Amazon account, go to Account & Lists in the top right corner of Amazon.com, then select Your Account. Look for the Login & security section and click it. You'll see your current email address listed as your login name — click Edit next to it.

Amazon will ask you to confirm your identity before letting you change anything. You'll receive a one-time code sent to your current email address. Check that inbox (including spam folders), enter the code on Amazon's page, and then you can type in your new email address. Amazon will send a confirmation link to the new address — click that link to complete the change.

The whole process usually takes a few minutes. Your account will then be tied to the new email address, and you'll use that email to sign in from that point forward.

Key Takeaways

  • You change your email through Account & Lists > Your Account > Login & security > Edit, not through a separate settings page.
  • Amazon sends a verification code to your current email and a confirmation link to your new email — you need access to both to complete the change.
  • Check your spam folder if you don't see the verification code within a minute or two.
  • After you confirm the new email, that becomes your login name for all future Amazon sign-ins.

What happens to your old email address

Once you change your email, the old one is no longer connected to your account. You won't receive Amazon notifications or password reset links at that old address anymore — everything goes to the new one. If someone tries to create a new Amazon account with your old email, they can do so because it's no longer registered to you.

If you're changing your email because you no longer have access to the old one, make sure you have a working phone number or backup email saved in your account first. That way, if you get locked out later, Amazon has another way to verify you're the account owner.

If you don't receive the verification code

The verification code should arrive in your current email inbox within a minute. Check your spam, promotions, or other email folders — Amazon messages sometimes land there by mistake. If you still don't see it after five minutes, go back to the Amazon page and click Resend code.

If codes keep not arriving, your email provider might be blocking Amazon's messages. Try adding Amazon's email address to your contacts or safe sender list, wait a few minutes, and request the code again. If that still doesn't work, you may need to contact Amazon's account support — they can verify your identity another way and make the change for you.

Changing your email on the Amazon app

You can change your email through the Amazon mobile app, though the steps are slightly different. Open the app, tap the menu icon (three horizontal lines) at the bottom right, then tap Your Account. Scroll down and tap Login & security, then tap Email address. The verification and confirmation process works the same way as on the website.

Some users find it easier to do this on a computer because the screens are larger and easier to read, but both methods work equally well. If you run into trouble on the app, try the website instead — the process is identical underneath.

Using a new email you don't fully control yet

If you're switching to a work email, school email, or shared email address, make sure you'll have access to it long-term. Amazon ties your account to that email, so if you lose access to it later (like when you leave a job), you'll have trouble signing in. You can change it again, but you'll need to receive the verification code at that email address first.

If you're moving to an email you share with someone else, know that whoever has access to that inbox can request a password reset and take over your account. Consider using a personal email instead, or make sure the people who share that inbox are people you trust completely with your Amazon account and purchase history.

What doesn't change when you update your email

Your Amazon password stays the same — changing your email doesn't reset it. Your order history, saved addresses, payment methods, and Prime membership (if you have one) all stay attached to your account. The only thing that changes is which email address you use to sign in and which address receives your notifications.

If you want to change your password at the same time, you can do that in the same Login & security section — just click Edit next to "Password" instead of "Email address". It's a good idea to update your password if someone else knew your old email or if you're concerned about account security.

Frequently Asked Questions

Can I change my email if I've forgotten my password?

No — Amazon requires you to verify your identity with a code sent to your current email before making any changes. If you've forgotten your password, reset it first by clicking "Forgot password" on the Amazon sign-in page, then change your email once you're back in your account.

What if someone else has access to my current email address?

Change your email immediately. Go to Account & Lists > Your Account > Login & security and update it to an email only you can access. If you think someone has already changed your email or password, contact Amazon's account support right away — they can lock your account and help you regain control.

Do I need to update my email on Amazon Prime or other Amazon services?

No. Prime, AWS, Kindle, and other Amazon services are all tied to your main Amazon account. When you change your email on Amazon.com, it updates everywhere automatically. You don't need to make separate changes anywhere else.

How long does it take for the new email to be active?

Once you click the confirmation link in the email Amazon sends to your new address, the change is active immediately. You can sign in with the new email right away. There's no waiting period.

Can I use the same email for two different Amazon accounts?

No. Each Amazon account must have its own unique email address. If you try to change your email to one that's already registered to another account, Amazon will reject it and ask you to choose a different one.