You can delete your Uber Eats account through the app or website in about five minutes
Deleting your Uber Eats account removes your profile, payment methods, order history, and saved addresses from Uber's servers. The process is permanent — once you confirm deletion, you cannot undo it. If you want to stop using the service but keep your data, you can deactivate instead, which pauses your account without erasing anything. Deletion is the right choice if you want a complete break.
The steps differ slightly depending on whether you use the mobile app or a web browser, but both take the same amount of time. You will need access to the email address or phone number linked to your account, because Uber sends a confirmation message before the deletion goes through.
Key Takeaways
- Deletion is permanent and cannot be reversed, so make sure you want to remove your account entirely before you start.
- You can delete through the Uber Eats app by going to Account > Settings > Delete Account, or through the website at ubereats.com.
- Uber will send a confirmation email or text to verify your identity before the deletion is final.
- If you have an active order or unpaid balance, you must complete or resolve it before deletion will go through.
- Deactivation is available if you want to pause your account without losing your saved information.
Delete your account through the Uber Eats app
Open the Uber Eats app and tap the account icon in the bottom right corner. This takes you to your profile page. Scroll down and tap Settings, then scroll down again to find Delete Account near the bottom of the menu. Tap it.
A screen will appear explaining that deletion is permanent and will remove all your data. Read through the options — you may see a prompt asking why you are leaving, with choices like "I don't use this service" or "I found a better alternative." You do not have to select a reason, but Uber uses this feedback. Tap Delete Account again to confirm.
Uber will send a confirmation message to the email address or phone number on file. Open that message and click or tap the confirmation link. Your account will be deleted within a few minutes after you confirm. If you do not confirm within 30 days, the deletion request expires and your account stays active.
Delete your account through the website
Go to ubereats.com and sign in with your email and password. Click your profile icon in the top right corner and select Account from the dropdown menu. On the Account page, scroll down to find Delete Account and click it.
You will see the same permanent deletion warning. Click Delete Account to proceed. Uber will send a confirmation link to your registered email address. Click that link to finalize the deletion. Like the app process, you have 30 days to confirm, or the request will be cancelled.
What happens if you have an unpaid balance or active order
If you owe money to Uber Eats — from a refund dispute, a cancelled order with a charge, or any other reason — you cannot delete your account until that balance is resolved. The deletion screen will tell you the amount owed and direct you to pay it. Once you settle the balance, you can proceed with deletion.
If you have an order currently being prepared or delivered, deletion is blocked until that order is complete. Wait for the order to arrive and be marked as delivered, then try again. Cancelling an active order may result in a charge, so check your order status before starting the deletion process.
The difference between deletion and deactivation
Deletion removes your account and all associated data permanently. Your email address becomes available to create a new account, and Uber cannot recover your order history, saved addresses, or payment methods. This is irreversible.
Deactivation temporarily pauses your account. Your profile, payment methods, addresses, and order history remain stored on Uber's servers. You can reactivate anytime by signing in again. Deactivation is useful if you want a break but might return later. To deactivate, go to Account > Settings > Deactivate Account instead of Delete Account.
What to do if deletion fails or gets stuck
If you receive an error message during deletion, the most common cause is an unpaid balance or active order that the system did not clearly flag. Check your account for any pending charges or orders, resolve them, and try again.
If the confirmation email does not arrive within a few minutes, check your spam or junk folder — confirmation messages sometimes get filtered. If it is not there, sign back into your account and start the deletion process again. You can request a new confirmation link.
If you have tried multiple times and deletion still will not go through, contact Uber Eats support through the app or website. Go to Account > Help > Contact Us and describe the problem. Support can see what is blocking your deletion and help you resolve it. Response times vary, but Uber typically replies within one to two business days.
After your account is deleted
Once deletion is confirmed, you will no longer receive notifications from Uber Eats. Any saved payment methods are removed. If you had a promotional credit or gift card balance, that balance is lost — Uber does not refund unused credits when you delete.
You can create a new Uber Eats account using the same email address after deletion is complete, but it will be treated as a brand new account with no order history or saved information. You will not have access to any previous credits or promotions tied to your old account.
Frequently Asked Questions
Can I delete my Uber Eats account without deleting my Uber (rides) account?
Yes. Uber Eats and Uber rides are separate services with separate accounts, even though they share the same login email. Deleting one does not affect the other. You can delete Uber Eats while keeping your rides account active, or vice versa.
What happens to my order history after I delete my account?
Your order history is permanently deleted and cannot be recovered. If you need a record of past orders for tax or business purposes, take screenshots or export your data before you delete. Once the account is gone, Uber cannot retrieve that information.
Will I get a refund if I have a credit balance when I delete?
No. Any unused promotional credits, gift card balances, or account credits are forfeited when you delete. If you have a balance you want to use, place an order before you delete your account.
How long does it take for my account to be fully deleted?
After you confirm the deletion link, your account is typically removed within a few minutes. In rare cases, it can take up to 24 hours for all data to be purged from Uber's systems. You will not receive a notification when deletion is complete.
Can I cancel the deletion after I click the confirmation link?
No. Once you click the confirmation link in the email or text, the deletion process cannot be stopped. Make sure you want to delete before you confirm. If you change your mind before confirming, simply do not click the link and the deletion request will expire after 30 days.