You can delete your Uber account through the app or website, and the process takes a few minutes
Deleting your Uber account removes all your ride history, saved payment methods, and profile information from Uber's servers. Unlike deactivation — which pauses your account temporarily — deletion is permanent. Once you confirm deletion, you cannot undo it, and you will need to create a new account if you want to use Uber again later.
The deletion process works the same whether you use the Uber app on your phone or the website on a computer. Uber will ask you to confirm your choice and may ask why you are leaving. After you submit the deletion request, your account is removed within a few days.
Key Takeaways
- Deleting your account is permanent and cannot be reversed, so make sure you want to leave before you start the process.
- You can delete your account from the Uber app by going to Account settings, then Help, then Delete Account.
- You can also delete your account from the Uber website by signing in, clicking your profile picture, selecting Account, then Delete Account.
- Uber will ask you to confirm your decision and may request feedback about why you are leaving.
- Your account and all associated data are removed within a few days of your deletion request.
How to delete your account in the Uber app
Open the Uber app and tap the icon that looks like a person in the bottom right corner. This takes you to your Account menu. Scroll down and tap Help, then scroll to the bottom of the Help page and tap Delete Account.
Uber will show you a screen explaining that deletion is permanent. Read through the information, then tap Delete Account again to confirm. You may see a screen asking why you are leaving — this is optional feedback, but you can fill it out or skip it. Tap Delete Account one more time to finalize your request.
After you submit the deletion request, Uber sends a confirmation message to the email address on your account. Your account and all your data are removed within a few days. During this time, you will not be able to request rides, but your account still exists in Uber's system until the deletion completes.
How to delete your account on the Uber website
Go to uber.com and sign in with your email and password. Click the profile picture icon in the top right corner of the page, then click Account from the dropdown menu. On your Account page, scroll down until you see the Delete Account option and click it.
A popup window will appear warning you that deletion is permanent and cannot be undone. Click Delete Account to proceed. Uber may show you a feedback form asking why you are leaving — you can complete it or close it without answering. Click Delete Account one final time to confirm.
You will receive a confirmation email at the address associated with your account. Your account is fully removed within a few days. If you change your mind during this waiting period, contact Uber support through the Help section to ask if your deletion can be cancelled, though this is not may provide.
What happens to your information after deletion
When you delete your Uber account, Uber removes your profile, ride history, saved addresses, payment methods, and contact information from its active systems. Your name, email, and phone number are no longer tied to any Uber account.
Uber may retain some information for legal, tax, or safety reasons — for example, if you were involved in a dispute or accident, records related to that incident may be kept. You can contact Uber support to ask what information they retain and for how long, though they are not required to delete everything immediately.
Difference between deactivation and deletion
Deactivation temporarily turns off your account without removing your data. You can reactivate a deactivated account by signing in again, and all your information — ride history, saved places, payment methods — stays intact. Deactivation is useful if you want to take a break from Uber but might return later.
Deletion permanently removes your account and all associated information. You cannot reactivate a deleted account. If you want to use Uber again after deletion, you must create a brand-new account from scratch. Deletion is the right choice only if you are certain you will not use Uber again.
What to do before you delete your account
Before you delete your account, make sure you have settled any outstanding balances or disputes. If you have a credit on your account — money you added but did not use — contact Uber support to ask about a refund. Uber may not refund credits after your account is deleted.
If you have an active ride or delivery order, cancel it before you delete your account. Download or save any receipts or records you want to keep, since you will lose access to your ride history once deletion is complete. Take a screenshot of any important information you might need later.
If you use Uber for business purposes and have a business account linked to your personal account, contact Uber support before deleting to understand how this will affect your business profile.
If you cannot delete your account
If the Delete Account option does not appear in your settings, your account may have an active dispute, an outstanding balance, or a pending ride or delivery. Resolve these issues first — cancel any active orders, pay any outstanding charges, and wait for any disputes to close. Then try deleting again.
If you still cannot delete your account after resolving these issues, contact Uber support through the Help section in the app or website. Explain that you want to delete your account and describe any error messages you see. Uber support can investigate why deletion is blocked and may be able to remove your account manually.
Frequently Asked Questions
Can I get my account back after I delete it?
No. Deletion is permanent and cannot be reversed. If you delete your account and later want to use Uber again, you will need to create a new account with a new email address or phone number. Your old ride history and saved information will not be recovered.
How long does it take for my account to be fully deleted?
Uber removes your account within a few days of your deletion request. During this time, you cannot use your account to request rides, but your data still exists in Uber's system. After a few days, your account and all associated information are permanently removed.
Will Uber refund my account credit if I delete my account?
Uber does not automatically refund unused credits when you delete your account. Contact Uber support before you delete to ask about a refund. They may process a refund to your original payment method, but this is not may provide. After your account is deleted, requesting a refund becomes much harder.
Can I delete my Uber Eats account separately from my Uber rides account?
If you use the same email address for both Uber rides and Uber Eats, they are linked to one account. Deleting your account removes both services. If you want to keep one service but delete the other, contact Uber support to see if they can separate your accounts before deletion.
What if I have an active dispute or claim on my account?
You cannot delete your account while a dispute or claim is active. Wait for the dispute to be resolved, then try deleting again. If you need to delete your account urgently, contact Uber support and explain your situation. They may be able to close your account manually after the dispute is settled.